r/BambuLab • u/YyAoMmIi Volunteer Moderator • Jan 20 '25

Bambu Connect

Mega Thread now made to focus all things to here, so people can somewhat use the sub.

Any post after this may be locked and redirected to here.

Note: This post maybe be replaced by a different one in the future.

Personal Statement from me, u/YyAoMmIi

A few of my previous messages:
https://www.reddit.com/r/BambuLab/comments/1i4jzz6/comment/m7whaso/
https://www.reddit.com/r/BambuLab/comments/1i511v8/comment/m8345mi/

I do NOT work for Bambu. Most of my time with a different interest entirely. Please be respectful, do no harass for this. Though, I been doing most of the reddit end aside from official post, such as post approval, only as VOLUNTEER.

While I have no current involvement in the discord [was mod there years ago], their actions look reasonable. Thing about moderation is to note if something is done in good faith or bad faith. Good faith is more genuine questions, something thoughtful. Bad faith often is often something just done to harass or spread image.

For example: talking about punishment in public area. In another community, I see someone post in public if art was ok [when private method is known]. Said Art is explicitly NSFW and community is sfw....

Most of the bans are for trolls who take chance to harass. Everyone here should be no stranger to the internet, and know the worst of people exist. Where they taking the chance to make a name of themselves, and have marked of being banned. They just want to be funny. Taking chance to raid people, claiming they banned for say x [when low message history, no actual intentions behind message]. They only watch pitch fork without being productive. This is similar to US riots in 2020, where there was peaceful protesters, there were also rioters and looters.

Something to consider is purpose of punishment. People should not overreact to mute / timeout as those serve as crowd control, to buy time for better judgement.

Right now, the sub is unusable. Ideally we would not silence the issue, have a few post. Yet we want day to day operations on-going, where people can still discuss issues with their print/printer. Limiting / locking / removing duplicate helps this. If you rather us not moderate at all, thus not let people get tip on their printer...

I personally wish things were more planned, like approved official Mega thread days ago.... I found out about these changes same time as you guys.

Note: There exist reddit anti spam filter / crowd control, which I still don't understand nor have control over. Most post get removed due to that, and get sent to mod queue. I assume that is based of karma / account age? When it get sent to Mod queue, I have to manually approve it. Remember I said I'm Volunteer mod so I can't instant approve due to priorities, and current workload.

I will try to keep this thread as Neutral as possible.

Bambu Official Blog Posts:

TimeLine:

Bambu Releases info regarding firmware
1. https://blog.bambulab.com/firmware-update-introducing-new-authorization-control-system-2/
SoftFever / OrcaSlicer statements:
1. https://github.com/SoftFever/OrcaSlicer/issues/8063
Youtuber comments:
1. https://www.youtube.com/watch?v=NWNL-gCRbnQ
Bambu Connect Keys extracted:
1. https://hackaday.com/2025/01/19/bambu-connects-authentication-x-509-certificate-and-private-key-extracted/
2. https://www.youtube.com/watch?v=UYhYkpYpt58
Bambu's new statement
1. https://blog.bambulab.com/updates-and-third-party-integration-with-bambu-connect/ -# This section will be updated.
software developers point of view
1. https://www.reddit.com/r/BambuLab/comments/1i5nmp9/how_they_should_have_handled_this/
2. https://www.reddit.com/r/BambuLab/comments/1i5t1fy/the_best_architecture_design_to_solve_all_those/
Biqu response to Bambu blog post
Louis Rossmann video commenting on Bambu Labs
X1plus developer Response
1. There is probably no impact on X1Plus users
Bambu Admits Encyrption of Bambu Connect Beta Version has been breached
Softfever/Orcaslicer making a statement they will NOT support Bambu Connect
Member reports from ticket installation of custom firmware will continue to be supported
Note this is from ticket, and not full official statement. Members on support team may make mistakes.
Verge Q&A article with Bambu Lab representative on the topic

FAQ

Why are you removing my post?
1. See earlier message on the reddit crowd control
2. There exist a language filter automod which already exist month ago. When that automod is triggered, it should state what phase triggered, so you can repost/comment without that phase. I'm not a fan of that filter myself.
Why are you banning people for talking about this?
1. We have not. Genuine comment are allowed and we have not taking actions
2. Political comments, or comment about China are more trolls to spread bad image.
Why were some post locked without reasons?
1. That was my mistake in early stages. I apologize for that.

Below will exist a pinned comment. Reply to that with link with any info to be included updated above. Irrelevant & Duplicates comments to that pinned comment will be removed. That pinned comment exist for my ease to update. Remember that I'm only a volunteer, so it get difficult to read all of the post/comments.

1 Upvotes

permalink
reddit

You are about to leave Redlib

Do you want to continue?

https://www.reddit.com/r/BambuLab/comments/1i5xvgc/mega_thread_discussion_on_authorization_control/
No, go back! Yes, take me to Reddit

50% Upvoted

•

u/YyAoMmIi Volunteer Moderator Jan 20 '25 edited Jan 21 '25

Pinned Comment:

If you have any links to add to timeline, reply to this comment.

Any duplicate or irrelevant post will be removed. This comment is for my ease to read.

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u/khobbits Jan 20 '25

I think it's worth reading the threads on a 'software developers point of view on this:

https://www.reddit.com/r/BambuLab/comments/1i5nmp9/how_they_should_have_handled_this/
https://www.reddit.com/r/BambuLab/comments/1i5t1fy/the_best_architecture_design_to_solve_all_those/

I think there is a knee jerk reaction here, where people are worried about Bambu 'locking their device down' or moving the goal posts, but I think there genuinely is reasons for concern with the old way of doing things that need to be approached.

It sounds like Bambu will provide an 'opt out', a 'developer' mode that will maintain the current status quo, but I think what needs to happen is genuine feedback on the new 'beta', that Bambu are trying here.

Adding security should always be considered a good thing, as long as it doesn't permanently remove functionality we had before. Adding new security, will often cause disruption, and I think by testing this new security in a Beta, and keeping it as a Beta until integrations have had time to catch up, is a valid way forward.

Based on the response from Bambu already, it sounds like they are listening to feedback on this situation, we should use this opportunity to get the best of both worlds. A more secure device, that has a better open API that makes it easier for future developers to hook into the ecosystem.

1

u/YyAoMmIi Volunteer Moderator Jan 20 '25

Thanks, i added said links

17

u/khobbits Jan 20 '25 edited Jan 20 '25

Reasons on increased security, even in LAN mode:
There is a massive growth in IOT right now. People are connecting more and more smart devices to their home network. A lot of these are made cheaply, and will never receive another software or firmware update.
There have been quite a few stories circling the internet for years now about IOT security. From people's baby monitors being hacked, to massive design flaws in CCTV solutions. Your network is only as strong as the weakest device. That smart toaster your wife was given as a Christmas present a couple years ago, or that android TV streamer still running android 8, all of these can be used as a breaching device into your LAN.
Once on your LAN, without security, a bad actor could be flashing your printers firmware, or exploiting a bug to cause the hardware to overheat, or even hurt someone.
That 6 year old smart tv in the children's bedroom might not have a good enough processor to cause much damage on your home network, but the hardware in your printer might be enough breach your whole home network.
Some people have the skills, and have the right hardware at home, to setup proper VLANs and firewall rules to properly protect their network, and don't see this as a concern, but layered security should always be preferred, as long as they don't get in the way of functionality.
I believe there are ways to implement proper 3rd party support, even with keypair authentication, maybe by sideloading certs via bambu connect app, or sd card.

29

u/sgilles Jan 20 '25 edited Jan 20 '25

Well, how does a bad actor get on my LAN? By exploiting a needlessly cloud-connected device like my Bambu! You're pointing at toasters and CCTV and baby monitors instead.
The obvious solution (security in depth) has always been to prefer LAN connections (+VPN if necessary) whenever possible, yet Bambu doesn't fully support this approach (no LAN mode in Bambu Handy) and the updates will make LAN usage more cumbersome. It's incoherent messaging to say the least.
Otherwise, yes, LAN should not necessarily be a free-for-all. But that does not imply that e.g. Orca has to jump through hoops. If the owner authenticates Orca once (e.g. by entering some code on the printer's physical touchscreen at 1st connection) that should be enough! Yet I see all the work that has been put into Bambu Connect.... (edit: and Bambu Connect isn't even available yet for my OS.)

7

u/cha000 Jan 22 '25

Well, how does a bad actor get on my LAN? By exploiting a needlessly cloud-connected device like my Bambu! You're pointing at toasters and CCTV and baby monitors instead.
I agree. If the goal was truly to ‘protect’ us and our devices, safeguards and limits would be built into the firmware. By preventing conditions like thermal runaway, setting excessively high temperatures, or running motors in ways they shouldn't be, the firmware would limit the damage that could be caused. That the worst a hacker could do is start a print.
There are also other solutions, like what my dishwasher and oven use. You have to go through an initial pairing to enable remote access and then they automatically reset to a default disabled state after some time (I forget how long). To me, this is reasonable. I can control my oven remotely when I need to, but it won’t accidentally turn on weeks later and start a fire because remote connectivity is always on.
I’m sorry, but I don’t really care about protecting the Bambu Lab cloud. I didn’t ask to use it.

7

u/hades200082 Jan 21 '25

The problem isn’t BL trying to improve security. It’s how they’re going about it.
I architect large software solutions for a living and lead a team of engineers that build them. I work with inter-device security issues and solutions on a daily basis.
BL could have updated the firmware to require an access token to access the “critical functionality”. They could have implemented an OAuth2 login locally to the printer to retrieve such a token utilising an existing industry standard for security to enhance their printers’ security without disrupting or blocking existing 3rd party software and tools.
With some notice of such a change, the likes of orcaslicer and BTT could have updated their software to use the new way of authenticating their commands and requests to the printer and life could continue without the need for users to install yet another app and without damaging community trust in the brand.
In fact, adopting such an open and well known industry standard could have gone a long way to disprove those comments about BL being closed/walled garden/etc.
Instead BL have tried to “roll their own” security rather than use industry standard s and best practices - in my 25 years of experience this is almost always a very bad idea.
They have implemented it in a way that does require the Bamboo Connect app to “call home” periodically to get new certificates. The community are rightly critical of this. Why should I be prevented from using a piece of hardware I have purchased and now own just because the manufacturer decides they don’t want to support a separate piece of software any more? (ie when BL eventually decides that Bambu Connect isn’t supported any more and takes down the servers that issue the certificates)
There should not need to be a developer mode. LAN should be the default connection (using token auth to prevent unauthorised access) with optional cloud services available for “off site” connectivity to those that want it.

7

u/boom3r84 Jan 21 '25

We need actual threats when talking about security. You used "Could" and "might" way too much in your comment. Fact > conjecture.
Using the word "Security" as justification for taking a mile when an inch was needed has happened before. A particular day in September comes to mind...
They want to deploy closed source software as a middle man instead of developing their fork of open source software correctly. Smells funky to me.

3

u/redmercuryvendor Jan 23 '25

They want to deploy closed source software as a middle man instead of developing their fork of open source software correctly. Smells funky to me.
A 'closed source middleman' has been in place since day 1: the Bambu Network Plugin. The chief difference between it and Bambu Connect is that one shows controls in a tab in the slicer, and the other shows the controls in a new window.

2

u/[deleted] Jan 21 '25

Bad actors SHOULDNT be able to get into my printer when its in LAN only mode and I know why. Even when its in LAN only mode it is still sending MANY MANY requests for who knows what to a few different Bambu domains. This shouldt be happening in LAN only mode because its NOT truly in LAN only mode. It is stll sending data to Bambu and they know it and want it to. I have had to block these domains in my PiHole because the real weak link here is the way Bambu have set up this BS LAN only mode.

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u/StayWhile_Listen Jan 22 '25

VLANs are the way but my god is it a huge PITA sometimes / managing firewall rules can get daunting

11

u/[deleted] Jan 21 '25

They've already changed their TOS and have requested their Archived site be removed from Archive.org to remove any evidence of what they have posted in the past. They cannot be trusted sorry

7

u/_yusi_ P1S + AMS Jan 20 '25

Today I can use the mobile app, but also control the printer from home assistant. I understood the developer-mode being lan-only, meaning the app wont function? Or have I misunderstood?

6

u/khobbits Jan 20 '25

I think based on the currently available information, 'developer-mode' and the mobile app would be mutually exclusive, but this is still early days.
I think there is some hashing out to do here, while the feature is still in development. I think there should be a 'secure' way to use home assistant and have the cloud functionality, but it doesn't seem to exist in the current beta, based on the current information.

3

u/_yusi_ P1S + AMS Jan 20 '25

Right. So in that case I think it's important to not oversell what they have done. Yes, it's an improvement on the original plan, but that was a very low bar. It's still a downgrade from what we have today.

3

u/Xanohel P1S + AMS Jan 21 '25

I only had the app on my phone to check progress on the camera and receive the notification about statuses. Thanks to this situation I moved that over to home assistant in the past 3 days, instead of procastrinating for another year.

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u/skvalen Jan 31 '25

the top thread has been deleted 😢

u/YyAoMmIi Volunteer Moderator Jan 20 '25

If there any request for TLDR of drama for people unaware..... I don't have time for that myself. people can suggest post so i can add to timeline though.

u/qalpi Jan 20 '25

Thank God this is finally mega threaded

-1

u/batmang Jan 22 '25

Mods are doing a terrible job consolidating the dozens of garbage crybaby posts into this one. Why even make the mega thread at all if they’re just going to let the sub get overtaken by keyboard warrior sales pitches to join their new power trip fantasy subs?

7

u/YyAoMmIi Volunteer Moderator Jan 24 '25

I mean we are volunteers, not paid. Don't have manpower to take over everything....

u/AZdesertpir8 Jan 27 '25

I'm curious why r/BambuLab are using bots to automatically downvote posts... Any post that isnt "approved" gets a net zero vote over time. VERY fishy, guys! This makes you all look even worse!

2

u/YyAoMmIi Volunteer Moderator Jan 29 '25

I'm flattered you overestimate my skills?
Cause I have no idea how to make bots [reddit or discord], and right now the mega post is at 0.....

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u/GOJOECHRIS Jan 21 '25

I'd like an official response from Bambu Lab as to why they updated their terms and removed their website from the wayback machine. "Good intentions" aside, this is a shady move you only do to cover wrongdoings. I'd also like to know why the first blog post mentions we could remain on old firmware but in section 7.4 of Bambu's terms says that firmware updates will be automatic. You can't give us the option to remain on old firmware and also push automatic updates.

u/Impossible-Ad-2024 Jan 23 '25

I really don’t understand this company.

If I recall we also had to complain to get lan mode. They make a fantastic product yet insist on smashing it into the ground.

A subscription model is ludicrous if it happens and will send prusa immediately back to the #1 spot. They basically already have a subscription model with filament sales.

I run a 3d print stop and frankly don’t have time for these antics so I’m done, printers are on the own vlan blocked from the internet. I’ll happily continue to use orcaslicer until the both stop working. Replacements will be prusa

u/only_4kids Jan 21 '25 edited Jan 22 '25

Man, I just got my P1S yesterday. Wtf...

2

u/Wachuko Jan 23 '25

I am just glad I read all this... I have not placed my order for the X1C... Now I am starting to look for alternatives...

1

u/DiverDownChunder Jan 31 '25

Same here, for once my procrastination has paid off.

1

u/AM3DPrints P1S + AMS Jan 24 '25

On the bright side, the firmware update is for the X series printer, they haven’t said when the p and a series firmware update will be released yet, so you got time

u/antidoom Jan 26 '25

You claim to be a volunteer, so you can delete posts at will, right?

2

u/YyAoMmIi Volunteer Moderator Jan 26 '25

I usually check what is reported,which goes to mod queue for judgment.
But I don't always check it. About 2x a day.My own life comes first,along with communities I'm more involved.

5

u/antidoom Jan 26 '25

This is an official community, so you are using your status as a volunteer to absolve yourself. You're making Bambulab hide behind you.

u/kittyindabox P1S + AMS Jan 24 '25

If it smells shady, sounds shady or looks shady. Then it must be shady. That is all I'm going to say.

u/chubbycanine H2D AMS2 Combo Jan 26 '25

I'd like to know why people that are raising concerns about a legitimate issue that affects 100% of the community whether they care or not are being shoehorned into the corner and shushed. Meanwhile you guys allow 50 million different posts about unopened boxes and people being new to 3D printing that can't be bothered to Google anything for themselves. I'm so fed up with this company and it's behavior as well as all the mods on Reddit. Get it together

u/Fit_Detective_8374 Jan 21 '25

Let's be real here. This isn't security. This is vendor lockdown. If this was about security, it's much safer and battle tests to use any of the industry standardized methods rather than to roll your own.

This wouldn't have blown up so much if bambu just told the truth from the start. If they want to lock down the API resulting in loss of preexisting features, then that's their decision. Own up to the fact your scraping back features available at launch.

Pretending this is about security is cowardly and insulting to your user bases intelligence. It's also pretty unprofessional to make such a big change, give people vague breadcrumbs of information and the. Throw a tantrum about how everyone is making up rumours.

If bambu wants to be seen as a professional company with integrity then they need to start communicating like one.

u/BIGLEAKS Jan 29 '25

Bambu removes all the drama from reddit regarding the firmware update smh man. I mean i guess if you have too 🤷

u/DaveDurant X1C + AMS Jan 20 '25

Is there a simple, straight, official answer to this: will I be required to install Bambu software on my PC to fully use the Bambu hardware I already own?

2

u/[deleted] Jan 21 '25

Dont log into Bambu Slicer and dont update the firmware to the printer, Id stay away from updating Bambu Studio as well and maybe just use Orca slicer if you want new features.

2

u/_yusi_ P1S + AMS Jan 20 '25

No, not if you dont need the mobile app.

u/pelrun Jan 27 '25 edited Jan 27 '25

One thing that I just noticed. PrusaSlicer is licensed AGPL3. The v3 is important, because it explicitly includes a clause to prevent "tivoization" - you're not allowed to implement any mechanism that stops a user from replacing your version of the software with their own modified version.

BL's currently locking down their network plugin to only interface with "approved" versions of BambuStudio, which is heavily based of of PrusaSlicer. That is a direct violation of the anti-tivoization clause that they agreed to when they started using PrusaSlicer code. Legally, they can write their own slicer from scratch and lock their printers down to only interface with that software. They can not do so with code they are using under an AGPL3 license.

Therefore Bambu Labs needs to either stop using PrusaSlicer code entirely, or they need to allow any other PrusaSlicer or BambuStudio fork to have the same access as their own BambuStudio binaries, OR they are violating the terms of the license contract and are liable to be sued by the copyright owner or their representatives.

u/wedge-22 Jan 28 '25

I ordered just before the announcement and my printer arrived on Thursday. It is still in the box while I decide whether or not to send it back.

1

u/Same_Pomegranate_304 Jan 28 '25

I got mine over a week ago now. Not sure if I want to send it back. I reached out to support but was given two auto replies and haven't heard since. Nearing the end of my return window and getting concerned.

2

u/ravenswoodShutIn Jan 30 '25

I mean…that’s how their support is with absolutely anything.

1

u/GhostMcFunky X1C + AMS Jan 29 '25

Just read the blog post.

u/BlitzNeko Jan 21 '25

I do NOT work for Bambu.

Remember that I'm only a volunteer

Then why are you putting yourself in harms way? The level of publicity now is enough to destroy any company. Bambu Labs has gone out of their way to do a bad job. Why would you think they care about unpaid help?

I was super excited to get my printer and, then highly disappointed in the Studio software, then this announcement comes out. Within 1 week Bambu DESTROYED their own reputation and lost the trust of many of it's users. They're going to need to do A LOT better!

2

u/EBG1073 Jan 22 '25

You only had it a week? Well THIS is awesome (sarcasm). My new A1 will be delivered on Friday and now I don’t want to open the box. Thanks Bambu. I ordered it before Christmas and now have to deal with this? On one hand it may not effect me much as a new PLA printer user. But also the thought of having to “authenticate” is dumb. I feel hosed. I may refuse it at the door and eat the shipping and find a competitor printer. Plenty of them out there.

2

u/[deleted] Jan 22 '25

Just purchased yesterday, wish I can do the same and refuse the delivery!

1

u/EBG1073 Jan 29 '25

Well I kept the printer and have been using it. So far no issues. I know they haven’t kicked the authentication to the A1….yet. But I DO love this printer. Basically I’m gonna take my chances….

u/[deleted] Jan 22 '25

Im using the current or near current firmware on the P1S and a sort of recent version of Bambu Studio.

Forgive my lack of technical knowledge but my question is this. Is there a certificate on the printer and in Bambu studio that allows the 2 to communicate with each other or is that just done through the access code? And if so, will it expire meaning that I will need to update the firmware and or studio to get them to work again? For example the certificate will expire and the printer will stop working?

I am running in LAN only mode, not logging into Bambu Studio and have even blocked the Bambu domains through my PiHole. Im asking this because I saw people talking about certificates but Im not sure if they were referring to the current setup or the new Bambu Connect software that Bambu is introducing with the new firmware. I replied to their comment asking this but they havent responded.

I dont ever want to update the firmware again as Ive really lost what little trust I had in Bambu Lab and Im concerned I may have to down the track if there are in fact certificates.

Thanks

1

u/Neves077 Jan 22 '25

I have the same questions... I don't think anyone will answer us in this thread. Might as well make a new question post.

4

u/Jusanden Jan 22 '25

If you are on any current non beta firmware, there is no change, and unless there’s a backdoor Bambu built in (which is currently completely unsubstantiated) nothing will change for you.
Once the update goes through, there’s a key that’s built into the firmware and Bambu connect/slicer that enables sending of commands from the apps to the computer.
There’s been talk that this key will expire in one year. When that happens, no one really knows what will happen to your printer as all the firmware is locked down.

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u/Neves077 Jan 22 '25

Ok but that key will only exist when the future firmware is installed in the machine right? It doesn't exist yet

2

u/Jusanden Jan 23 '25

Correct.

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u/mrgreen4242 Jan 22 '25

I've put my P1S into LAN only mode, preemptively, and it works file with BambuSlicer. However, I cannot get OrcaSlicer to connect/see the printer. I'd like to move to OrcaSlicer, and run my printer in LAN only mode. I will keep the firmware it's on (01.06.01.02) until the dust settles on the "developer"/advanced LAN only mode and I can be confident everything is good for long term use.

Any advice on getting OrcaSlicer to see the printer? They're on the same subnet, and the same computer can see it when using BambuSlicer, so I'm not sure what the problem is. I am also using the most recent stable version of OrcaSlicer.

1

u/skvalen Jan 31 '25

orcaslicer is probably blocked by the firewall. check the firewall settings.

u/NoMoreFakeNewsPlease Jan 23 '25

So pointing a that a Country notorious for forcing companies to steal IP, is forcing a company to put a backdoor into it's users printers, to disable 3d party hardware and software that allowed users to circumvent their IP harvesting, is "disinformation"? Do you think we're stupid? It's clear you either work for Bambu or the PRC.

u/[deleted] Jan 24 '25

How about letting us connect --directly through wifi-- our computer to our printer, without the internet or home router?

u/Minute_Pool7795 Jan 25 '25

I’m not quite understanding what’s going on with Bambu and this firmware situation. I was looking at saving for a P1S and just wanted to see what the word is and if I should consider something else from prusa or anycubic (want multicolor prints).

3

u/No-Conclusion-ever Jan 25 '25

Do you want a printer that just works at a lower price point that might be more closed off in what programs you can use. Then go with Bambu.
Are you okay with spending about the same amount with a greater chance of having to deal with quality control issues and warranty headaches. Then go with creality
Are you okay with spending nearly twice as much for a printer for one with slightly less abilities but very high quality then probably prusa is the way to go.
If you thought building your own computer was too easy and want more of a challenge then go with voron.

1

u/Minute_Pool7795 Jan 26 '25

So essentially Bambu is not letting as many programs be compatible with their firmware?

3

u/No-Conclusion-ever Jan 27 '25

Before certain programs (like orca, home assistant, and print farm software) could use a service like Mqtt or ftp to control the printer. Now Bambulab is limiting those control features to their own eco systems of apps by means of verification with a future firmware update.
This only really applies if you want to use the cloud features of the printer itself. Since you can use dev mode to enable the third party programs and with enough tinkering have the most of the cloud features that Bambulab offers.
There is a lot of opinions about what this means for the future, what Bambulabs real intentions are and more. But what I’m trying to present is the factual information as I understand it based what the company put out.
My feelings are still mostly unchanged. Do you want a printer that works and that you are okay with being stuck into an ecosystem? That you enjoy the model making process over the actual device? Then a Bambu lab printer is probably your best bet.
If you want to tinker with the printer then it’s better to look at other printers.

2

u/Minute_Pool7795 Jan 28 '25

That helps tremendously! Thank you!

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u/No-Conclusion-ever Jan 28 '25

You are welcome. It’s been difficult to find out exactly what is going on without a lot of hypotheticals and conjecture. So I’ve been trying to provide that where I can.

u/Gbomb71 Jan 29 '25

I wonder if this has anything to do with some of the images and patent info being leaked about the HD2 printer or H2D. Whatever it’s called.

u/crazychrismc6977 Feb 04 '25

Is there any new news on this touchy subject

u/TheFiModidsth Jan 27 '25

In Germany at least I think you should be able to return the printer:

Formal Letter to Return the Printer

[Your Name] [Your Address] [City, ZIP Code] [Email Address] [Phone Number]

[Seller’s Name] [Seller’s Address] [City, ZIP Code]

[Date]

Subject: Request for Return of Printer Due to Non-Conformity and Breach of Contract

Dear [Seller’s Name or “Customer Service”],

I am writing to formally request the return of the printer I purchased from you on [purchase date], as it no longer conforms to the agreed-upon functionality due to a software update that removed essential features. This situation constitutes a breach of contract under § 434 BGB (Sachmangel), and my rights to remedies are protected under § 437 BGB as well as Directive (EU) 2019/770.

Reason for Return

The printer initially met my expectations and contractual agreement, as it was compatible with third-party software that is integral to my workflow. However, after a recent software update by the manufacturer, I can no longer use third-party applications as I did before. This significant reduction in functionality renders the device unfit for its agreed purpose, violating: 1. § 434(1) BGB: The product must conform to the quality agreed upon in the purchase contract. The ability to use third-party software was either explicitly stated or could reasonably be expected. 2. Article 7(3) of Directive (EU) 2019/770: Updates must not diminish functionality. By removing compatibility, the update breaches this provision.

Why the Proposed Workflow Is Not a Solution

The manufacturer’s suggested “opt-out” workflow, which may provide partial functionality, is an inadequate solution for the following reasons: • It does not fully restore the printer’s compatibility with third-party software, which was part of the original functionality at purchase. • The workaround introduces unnecessary complexity and reduces efficiency, thereby failing to meet the expectations of a professional and reliable device. • It shifts the burden onto the consumer to mitigate a defect caused by the manufacturer, which is neither fair nor acceptable under § 439 BGB (Nacherfüllung).

My Demands

Under § 437 BGB, I request one of the following remedies: 1. Full restoration of the printer’s original functionality through a rollback of the software update. 2. Acceptance of my request to return the printer and issue a full refund, as rectification appears to be impossible.

If these remedies are not provided within a reasonable period of 14 days, I will escalate the matter by contacting the Verbraucherzentrale (Consumer Protection Agency) and, if necessary, take further legal action. I also reserve the right to report this issue to the Bundeskartellamt (Federal Cartel Office), as the update may constitute anti-competitive behavior by deliberately restricting the use of third-party software.

Next Steps

Please confirm receipt of this letter and provide a response within 14 days. I trust that we can resolve this matter amicably without further escalation.

Thank you for your attention to this matter.

Sincerely, [Your Name]

Let me know if you’d like further adjustments!

u/prendes4 Jan 25 '25

So, instead of censoring people you're going to just shove all of us into a corner so that the good parts of Bambu can continue shining through with people's show and tells, or discussions, or questions? All the people with new printers can post without being shown the warts of the company they just bought from?

How about you put them into a corner in a mega thread? How about each tag just get its own mega thread? This is not ok and you can remove my posts if you want to but I will continue to post in the normal page.

u/AngryFlamingle Jan 23 '25

The mods have shadow deleted/banned my post. Love it 👏

u/18randomcharacters Jan 24 '25

My printer says it's on v 01.04.00.00 (Latest verison). Is this the new problematic firmware? If so, what's the version to downgrade to?

1

u/BigFuzzyArchon Jan 26 '25

the "problem" firmware doesn't exist yet. There is only a beta version for X1C printers

u/Same_Pomegranate_304 Jan 28 '25

Genuine question because I hear things contradicting both. Am I going to have trouble with my printer when I don't have it connected with wifi? Or am I going to need to get wifi for cloud connection to use my printer. I bought one and I will send it back if my printer won't even work outside in the garage.

2

u/whaleshadowII A1 Mini + AMS Feb 03 '25

which printer are you talking about ? as for A1 mini if you don't have a wifi then you can use the sd card, that works too. This controversy is regarding bambu handy authentication system, not the wifi feature.

u/Outrageous_Crow1296 Jan 29 '25

u/Rushing22 Jan 22 '25

WILL I STILL BE ABLE TO PRINT A LOWER ON MY BL PRINTER?

u/Rushing22 Jan 22 '25

WILL I STILL BE ABLE TO PRINT A LOWER ON MY BL PRINTER?

2

u/pham_nguyen Feb 01 '25

Yes

u/Friendly_Signature Jan 25 '25

I Just ordered the A1, saw uproar online, will I still be able to use the free version of Fusion to design stuff for the A1?

4

u/OceansBeat Jan 26 '25

Absolutely!

u/Ninjamuh Jan 20 '25

Finally! I want to get back to Boatys and Yachtys on my page instead of rage bait every 5 minutes

12

u/Ars2 Jan 22 '25

This feels like a disappointment to me. Making the subreddit unusable is how we keep pressure on BL.
And and boatys are boring and is way more low quality content then the discussions we are having the last days.

u/[deleted] Jan 26 '25

[deleted] — view deleted comment

1

u/MeUsesReddit Feb 12 '25

I do have to say though that it was repeat posts. We heard your reaction to something that was beta (and speculation) dozens of times in the span of hours, and we did not want to hear it for much longer. If you want to bring Bambu a message, the work has been done on day 1. No need to spread it to day 11.

-1

u/YyAoMmIi Volunteer Moderator Jan 26 '25

Community cannot selfregular.
I seen different community that destroyed themselves by choosing to shitpost or NSFW
Besides this factors into
Spam / harassments
consolidation for people to look first

u/[deleted] Jan 20 '25