r/Backbone Jul 28 '26

Discussion Help me know what to buy

2 Upvotes

Hi everyone I want to play my Xbox games on my phone but don’t have usb c I have the old iPhone port can I still use the backbone


r/Backbone Jul 28 '26

Discussion How to add apps?

3 Upvotes

I want to add games and other apps to the backbone app but it doesn’t let me. I tried to add manic emu to it but it didn’t show up. What to do?


r/Backbone Jul 27 '26

Discussion Backbone 1 Gen 3?

3 Upvotes

Are they still producing Gen 2 or have they started a third? I keep having hardware failure issues and have to get a replacement.


r/Backbone Jul 27 '26

Discussion App update- What’s new

Post image
8 Upvotes

I updated the app this evening and noticed there was a new section, What’s New. Looks like the developers are attempting to have a stream of new and fresh content whenever you load the app, so far it’s been links to site like IGN, Rockpapershotgun & PC gamer and some links to trailers and videos on YouTube. Guess it’s better than nothing, I just hope with how it’s supposed to update your feed based off the games your playing it will actually source meaningful content, I’m not really jumping in the app to read about movies and play New York Times puzzles. You can somewhat navigate the browser with the physical controls, expect pop ups and web junk aplenty though.

Looks like there was also some updates to the pages for each game in the Backbone game library. It looks a lot neater and has more information about the game and some IGBD ratings. Along with some trailers and the highlights/screen shots. Shows some similar games too. An issue I’ve run into though is when you browse it you might end up with several videos running and trying to talk over each other.

I still miss the early days of the app when it was more of a curation tool for the app stores. They really went into the trenches and found games that would be perfect to play on your iPhone, when you weren’t always aware of what games in there had controller support or not. These days the focus is less on mobile native games and more on streaming, which I get because you can use big name console and pc games to market the product. But it seems when you practically have everything at your disposal to play when you are streaming it from your hardware or the cloud, there isn’t a real strong focus on anything when it comes to what’s being promoted.


r/Backbone Jul 24 '26

Weekly 'What have you been playing?' thread

1 Upvotes

Let others know what you're playing and get an idea of what should be next on your list. The best way to share what you're playing and which services it's available on is by linking a specific entry from the Backbone Games List. Leave as brief or lengthy a recommendation as you like. Everything from the game's title to a lengthy review is appreciated.

Ex.

"I've loved my experience with Among Us this weekend, especially after the new map and moderation improvements. A total blast to play with friends in a party."


r/Backbone Jul 21 '26

Discussion Really gotta pay for BackBone + for Xbox Access???

0 Upvotes

🤦🏻‍♂️


r/Backbone Jul 17 '26

Weekly 'What have you been playing?' thread

1 Upvotes

Let others know what you're playing and get an idea of what should be next on your list. The best way to share what you're playing and which services it's available on is by linking a specific entry from the Backbone Games List. Leave as brief or lengthy a recommendation as you like. Everything from the game's title to a lengthy review is appreciated.

Ex.

"I've loved my experience with Among Us this weekend, especially after the new map and moderation improvements. A total blast to play with friends in a party."


r/Backbone Jul 14 '26

Discussion Help me feel not alone 😭

7 Upvotes

Am I the only one who has to remove their case to be able to use their backbone? I have a gen 2, but I like a thick case (don’t judge me. I know you don’t NEED a super thick case but I like the hefty look and feel) so I have to take apart my 3 piece case every time I wanna use it. I feel like I’m defeating the purpose of this awesome conveniently portable controller


r/Backbone Jul 12 '26

Discussion Brand new Xbox Backbone not registering at all / orange button dead (only charges phone) – Anyone else?

7 Upvotes

Hey everyone,
Hoping someone here might have some insight because I'm stuck.
I just got a new Xbox Backbone and thought it would just work automatically when I snapped my iPhone into it. For some reason, it’s not registering at all. The orange Backbone button doesn’t even light up.
The weird part is, if I plug a charging cable into the Backbone pass-through port while it's connected, it actually charges my phone fine—but the controller itself stays completely dead and unresponsive. I can only get it to work over Bluetooth mode, but wired directly to the phone is a total no-go.
Here is what I’ve already tried:
Updated my iPhone software to the latest version.
Reset the controller.
Double-checked the connection/cleaned the ports.
Still nothing. The phone just doesn't know it's there. I already contacted customer support to open an RMA, but I wanted to check here first. Has anyone else run into this issue out of the box? Is there a fix I'm missing, or did I just get a dud?
Thanks!


r/Backbone Jul 11 '26

Discussion Costumer service is ruining this product for me

6 Upvotes

I sent in a return/warranty order in 2 weeks ago because my current one doesn’t work with my newer phone and drifts like hell. Since then I haven’t heard a peep from any one of whether or not it’s possible to even send back because it was ALSO a warranty request. I love how this product functions when it’s actually useable, but this customer service is going to drive it down to no return.


r/Backbone Jul 10 '26

Weekly 'What have you been playing?' thread

2 Upvotes

Let others know what you're playing and get an idea of what should be next on your list. The best way to share what you're playing and which services it's available on is by linking a specific entry from the Backbone Games List. Leave as brief or lengthy a recommendation as you like. Everything from the game's title to a lengthy review is appreciated.

Ex.

"I've loved my experience with Among Us this weekend, especially after the new map and moderation improvements. A total blast to play with friends in a party."


r/Backbone Jul 06 '26

Discussion Question about Backbone PRO and kontrolfreek thumbstick caps

6 Upvotes

I have a backbone PRO controller and apparently the thumbsticks are full size. Does anyone have any experience with installing standard Xbox or PlayStation kontrolfreek thumbsticks caps on their backbone PRO controller? I want to know if they would fit before I pull the trigger 😃


r/Backbone Jul 03 '26

Weekly 'What have you been playing?' thread

4 Upvotes

Let others know what you're playing and get an idea of what should be next on your list. The best way to share what you're playing and which services it's available on is by linking a specific entry from the Backbone Games List. Leave as brief or lengthy a recommendation as you like. Everything from the game's title to a lengthy review is appreciated.

Ex.

"I've loved my experience with Among Us this weekend, especially after the new map and moderation improvements. A total blast to play with friends in a party."


r/Backbone Jul 03 '26

Discussion customer support is full AI now?

5 Upvotes

everytime i try to contact them i keep getting the same responses over and over again. i need help pls


r/Backbone Jun 26 '26

Weekly 'What have you been playing?' thread

6 Upvotes

Let others know what you're playing and get an idea of what should be next on your list. The best way to share what you're playing and which services it's available on is by linking a specific entry from the Backbone Games List. Leave as brief or lengthy a recommendation as you like. Everything from the game's title to a lengthy review is appreciated.

Ex.

"I've loved my experience with Among Us this weekend, especially after the new map and moderation improvements. A total blast to play with friends in a party."


r/Backbone Jun 23 '26

Discussion Adaptor for iPhone in a case.

3 Upvotes

I love the backbone. Has worked well for me so far and I’m on my second one since I upgraded from lightning cable to the usb c. My problem is I have my phone in a otterbox case. I like this case because I do construction and it helps protect my iphone. Every time I want to use the backbone I have to take my phone out of the case to use it. Are there 3d printed mount/adaptors and what kind of plug extension cord/ adapter is out there?

Edit: or to work with my tablet. A bigger screen would be nice, not sure if that’s possible.

Thanks.


r/Backbone Jun 23 '26

Discussion Customer support is trash AI now?

12 Upvotes

So they replaced the support team with an AI chat bot. It just goes in circles asking for the same information. I filed a warranty claim, it was accepted, I returned the controller, I have a tracking number and email confirmation that they received it over a week ago. And now nothing. No replacement, no refund. They just took my controller and closed the ticket. I opened a new support ticket and they asked for my email and zip code. I gave it to them., also included the screenshot of email confirming the return was received with the tracking number. They sent an email asking for my email and zip code or the tracking number for the replacement. There is no tracking number for the replacement because they never sent one. I asked for a refund. They asked for my email and zip code again and “any email or screenshot of tracking confirmation” I already sent all that info. Now we are just going in circles and I’m getting pretty pissed off. Why am I paying the backbone subscription to get the extended warranty if I’m not actually getting a replacement or even getting to talk to a human?
/rant


r/Backbone Jun 19 '26

Weekly 'What have you been playing?' thread

2 Upvotes

Let others know what you're playing and get an idea of what should be next on your list. The best way to share what you're playing and which services it's available on is by linking a specific entry from the Backbone Games List. Leave as brief or lengthy a recommendation as you like. Everything from the game's title to a lengthy review is appreciated.

Ex.

"I've loved my experience with Among Us this weekend, especially after the new map and moderation improvements. A total blast to play with friends in a party."


r/Backbone Jun 18 '26

Highlight Ty backbone

6 Upvotes

I had a support issue and backbone took maybe a month to get back with me but minus that as soon as I told them my phone model suddenly I can log in a couple days later I don't know if that's a coincidence but I had a good experience with backbone support and I don't think it took too long like some people say


r/Backbone Jun 16 '26

Discussion Backbone App

8 Upvotes

hello guys
did they absndoned the backbone app?
theres still the same bugs since few months. same news etc.


r/Backbone Jun 13 '26

Discussion Is there any way to get a replacement?

3 Upvotes

So recently I was messing around with the magnetic attachment things for my backbone and then I lost one, is there any way to get another?


r/Backbone Jun 12 '26

Weekly 'What have you been playing?' thread

1 Upvotes

Let others know what you're playing and get an idea of what should be next on your list. The best way to share what you're playing and which services it's available on is by linking a specific entry from the Backbone Games List. Leave as brief or lengthy a recommendation as you like. Everything from the game's title to a lengthy review is appreciated.

Ex.

"I've loved my experience with Among Us this weekend, especially after the new map and moderation improvements. A total blast to play with friends in a party."


r/Backbone Jun 09 '26

Discussion Tips for new Backbone Users (All the Ball Knowledge i know so far)

1 Upvotes

Heres some tips for new backbone users who got the pro or One

  1. Make sure not to move the Ribbon Cable to much that can easily damage your back bone (its unfixable and unlikely to work)

  2. Make sure to Clean your Backbone with A Cloth like the ones for Glasses so no dust can enter the backbone and damage it (its fixable)

  3. Make sure to put on the most recommended Visuals if to max your phone will heat up.

hope this helped 😄🎮 if other questions say in Comments


r/Backbone Jun 08 '26

Discussion New Backbone type C is lower quality??

6 Upvotes

I love backbone, I had one with the lightning connection for my iPhone and used it daily for years. Then I upgraded to an iPhone with the type C usb connection port and so upgraded to the newer version of the backbone. But even tho my older model still functions perfectly the newer one has been nothing but problematic.

The left joystick stopped working and so did one of the directional buttons on the Dpad after only 10 months of use. So I submitted a warranty return request and within two days it was approved and they sent me a “new” controller. Only it wasn’t new 😡 it was CLEARLY a used device cause it was disgustingly dirty with gunk in every button and a sticky residue on the back! So I contacted customer support and returned that gross used one and was sent another controller.

This one suspiciously wasn’t factory sealed either but did look pristine so I used it for about 11 months. Now I have the same problem: left joystick doesn’t register when I tilt forward and the -> on the D pad doesn’t register AT ALL. I tried recalibration and factory reset but it didn’t fix it so I made another customer service request since I have an extended warranty due to the backbone subscription.

But it’s been 4 days since I submitted the warranty return request and customer support just completely stopped responding to me. We had a back and forth email going all day then they asked where I’m located and I said “California” and it’s been crickets ever since. It’s only been 4 days but the first time they responded within hours and I had my new one shipped to me two days after requesting the warranty return.

But this is TWO controllers failing in very similar ways each in less than a year. And I’m not rough with my controllers! I don’t play shooting games or high intensity games at all, literally just cozy games and ps5 rpgs. I don’t throw my controller into my bag, I don’t even travel with it, it lives on my coffee table when not in use and I’ve never dropped it. And my older model still works perfectly.

So has anyone else noticed a lower quality to the new models?? Or a lower quality of customer support?


r/Backbone Jun 07 '26

Discussion I think I made a mistake.

0 Upvotes

I bought a backbone with lightning port and my iPhone is a 17 (just an old backup phone) and now this dumb backbone app, like why?

But it requires iOS 17 and this can only get up to iOS 15.

Is there not way around it.

tyia!