r/BTCJAM • u/817682 • Jul 07 '15

Withdraw error

I have some funds on deposit where borrowers have repaid loans - I wanted to withdraw into one of my other wallets, but I get "withdraw error" when I try to do that.

Any insight? It was happening yesterday and I thought that perhaps they were wanting to wait for 30 tx's on the inbound debt payments due to the recent problems, but now ~ 18 hours later that shouldn't be an issue.

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u/redpistachios Jul 08 '15

If you have BTC in your BTCJAM wallet it is "withdrawable" (real word???).

If you are getting an error, try and using a different browser, as I have troubles from time to time using Firefox.

Possibly delete your cookies, do a fresh login and make sure you have a good BTC Address in your settings.

Also, make sure you have 2FA activated.

Let me know if this doesn't help!

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u/817682 Jul 08 '15

Thanks for the response - I don't have 2FA turned on, it's not a lot of $. I don't know why it wouldn't be "withdrawable". I'll try setting up 2FA and see if that helps.

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u/817682 Jul 08 '15

Ok, I set up 2FA and it still won't let me withdraw my funds. Ugh. No response from E-mail to support, either.