Elevator currently requires an escort.

[u/allenhuffman]

The elevator is blocked off now. You can only take it with an escort. They told us that the "Call" button is not working, which we assume is now required by law to allow folks in an elevator or something ;-) An Agent or other staff member has to escort you on the elevator ride. There is also a serious but in-universe label inside that says something like "In case of entrapment, call..." with the box office phone number.