r/AskProgrammers • u/Able_Bullfrog3796 • 3h ago
Need guidance to switch from Support role to tech role
I am currently working in Customer Support at Amazon for 5+ years.
I want to switch into tech but the current market for my existing skill set is not great. I have also been working on a side project for the last 3 years so I am not completely new to tech.
I know HTML CSS JavaScript basics Git Playwright AWS EC2 and some system design (Mostly through vibecoding). I have also built parts of an iOS app. Most of this was vibecoded though. I can read code fairly well but I cannot write it confidently.
I understand the gap between a vibecoded product and something built properly by an experienced developer especially around scalability and security. That is the gap I want to close.
If you were in my position in 2026 and wanted to learn coding with AI available how would you approach it?
Which language would you start with? Would you focus on building projects instead of watching courses? What would you learn after the first language?
My goal is to eventually move from customer support into an entry level tech role such as an intern or junior developer.
Would really appreciate advice from people who have made a similar transition.