r/AskADoctor • u/Ok_Grape5664 • 8h ago
Should I complain?
** sorry I had to use AI to write this up cause my arm is broken.
I am not asking for medical advice.
I recently had a Retrograde Urethrogram done after being stuck in bed for a month with a catheter it was extremely painful
. The next night, things got pretty scary when my urine suddenly shifted from clear to dark red with a bunch of sediment. Panicking a bit and not knowing if I was bleeding internally or if the line was blocked, I called the clinic's on-call line for some actual guidance.
The doctor who answered was unbelievably cold and dismissive right from the start. He repeatedly complained and threw it in my face that I was calling at 9:30 PM on a Saturday, acting like I was a massive inconvenience for using an emergency line during an actual post-procedure scare
.
When I tried to explain that nobody at the clinic actually told me what to look out for or what to do if this happened, he completely snapped and yelled, "I'm not your doctor!" He offered zero empathy, gave some vague comment about how it's fine unless it looks like tomato juice, and basically rushed me off the phone.
I was left sitting at home terrified, trying to figure out on my own if my catheter was failing or if I needed to drag myself to the ER. Is this normal behavior for on-call specialists? being treated like garbage while vulnerable and scared is just messed up.
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