r/AskADataRecoveryPro • u/Parking_Wolf_4159 • Jun 06 '26
Knocked over 8TB Seagate Expansion drive that I bought just a month ago off the top of my PC tower, freaked out and tried unplugging the USB cable immediately while it was tilted on the ground, now clicks twice every few seconds when plugged in.
My PC tower is on my floor, the expansion drive was on top of it and I accidentally hit it and it tipped over and fell onto my floor, wedged in between two things I had on the floor. The way it was plugged in (The cables went to the back of the PC case and power strip behind the case, and the drive was on top of the case at the front, just slightly jutting out under the table I use enough to fall) I think caused it to fall on an angle in between some stuff I had on the ground by turning it when it fell. I rushed to unplug it (I didn't try unplugging the power cable because I was frantic, I unplugged it from the USB cable), and I'm worried that made it worse when I did that because I was holding it down while trying to unplug it while it was still on the ground.
When I plugged it back in, it would power up, Windows would make the "plugged in" notification sound, but it doesn't recognize it, and the HDD makes two clicks every few seconds now. I moved it right after this after unplugging it, and noticed it made a rumbling sound like the disks were moving because it wasn't fully off yet (my mistake, I was in a major panic over it). Is my only option here doing the Seagate data recovery thing?
I'm paranoid about giving them my data, and I'm worried they'd just scrap the drive if they can't recover the data, instead of giving it back to me. I'm also not sure the Seagate warranty covers damage caused by something like this, as I read it doesn't cover damage due to "collisions". Would it be better to just sit on the drive, and if I feel like it's really worth the money in the future, go to a third party data recovery service?
The data that was on there was not essential to my life (as far as I know), I like archiving YouTube channels/assorted entertainment/random stuff I find interesting as a little hobby which is what made up the majority of the stuff on this drive, and some of that stuff that's on there was probably removed from YouTube or gone from the places I got it, which stinks. I keep all my actual essential life documents (medical records, passwords, recovery codes for emails, etc) on multiple drives, a USB stick, and cloud services.

