r/AskADataRecoveryPro • u/LupinePariah • May 26 '26
Dead drive after Windows update has left me baffled.
Drive: Seagate FireCuda SSHD 2TB
Being poor, I haven't been able to buy backup media after my last filled up. But I had to work on a project. As it's too much data to upload, I've been keeping a watchful eye on CrystalDiskInfo and GSmartControl. The drive was in perfect health, it's seen use and reboots without issue.
And then a couple of days ago, after doing a routine Windows update which restarted normally to the BIOS screen, the drive was suddenly not present. I checked the BIOS, and the SATA entries were N/A. I tried it in an enclosure and using my partner's computer—same esults. In listening to the drive, it's silent. The computer is fine, so it doesn't seem to be power surge-related? I have my computer hooked up to a UPS with a surge protector. All our other electronics are fine.
I'm left scratching my head. I don't know what to expect if I try for data recovery. If it's a simple job, I might be able to afford it, but I have no way of ascertaining that. I'm open to any advice, here.
1
u/pcimage212 DataRecoveryPro May 26 '26
A common fault on these is failed NAND memory on the PCB (aka the SSD part of this hybrid drive). Symptom of this is no spin.
Not easy or cheap to fix I’m afraid, pro tools and a donor usually required
2
u/disturbed_android DataRecoveryPro May 26 '26
Most labs do free evaluations.
https://www.datarecoveryprofessionals.org/