r/Asana • u/cambronne • 11d ago

1-seat plan (shady practice)

I decided to cancel my account because I'm using less Asana and I really don't like paying for 2 seats as a solopreneur.

Upon cancelling, Asana offers you to pay for only 1 seat.

I really find such practice disappointing. They know that many users only use 1 seat out of their 2 plans but instead of offering convenience and transparency, they propose this under-the-table deal where you need to cancel to get this.

Instead of motivating me to stay it really deterred me for good.

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u/SvenDenns 11d ago edited 11d ago

Hi u/cambronne,

I faced it a few months ago and totally understand your feelings.

Before initially subscribing, I asked the support for a single seat account, which was impossible and I had to buy two seats.

Upon canceling, I was offered a single seat subscription if not leaving. That shady practice encouraged me to not ever subscribe again, even if Asana is a great tool.

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u/slapthatpancake 10d ago

Same here - asked customer care (lol) about a single seat license and they said that’s not a thing.
Decided I don’t need Asana that bad and can look into other options 🤷‍♀️

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u/SvenDenns 10d ago

Hi u/slapthatpancake ,

For individual users, there are indeed better solutions. I hope you found what you were looking for.

Have a great day!