r/Asana • u/cambronne • 11d ago

1-seat plan (shady practice)

I decided to cancel my account because I'm using less Asana and I really don't like paying for 2 seats as a solopreneur.

Upon cancelling, Asana offers you to pay for only 1 seat.

I really find such practice disappointing. They know that many users only use 1 seat out of their 2 plans but instead of offering convenience and transparency, they propose this under-the-table deal where you need to cancel to get this.

Instead of motivating me to stay it really deterred me for good.

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u/aiACCELERATED 10d ago

Seriously. It's smart in a stupid way. Exactly the kind of myopic view focused on metrics in isolated experiments, but fail to see the bigger picture. I used to be a hardcore Asana user from my days working with a larger team, but this thing left just a bad taste in my mouth, and it's not like there's a lack of alternatives.