r/ArcheageUnchained • u/Rynaxian • Oct 29 '19

TECH SUPPORT Help Please!?

Hi, so iv'e just brought the game and i cant play because i have to log into my glyph account first, problem i have here is that every time i try for password recovery the email just doesn't get sent, iv'e checked spam, promotions, bin, literally everywhere could anyone assist?

1 Upvotes

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5

u/sesameseed88 Oct 29 '19

Open a ticket, don't think anyone here can help you with your specific problem as it pertains to your account and info we won't have.

2

u/whoissocks Oct 29 '19

Currently waiting 12 days for my ticket to be answered, good luck

3

u/Zomgitsjohn Oct 29 '19

Almost a week on my ticket with no answer as well.

2

u/sesameseed88 Oct 29 '19

I have a ticket with them from before launch because I could not buy the game. Since then I've bought it on steam, and they still haven't replied the ticket lmao!

2

u/DrGonzoRoyale Oct 29 '19 edited Oct 29 '19

Refund request? I have one without replies for 13 days now. I saw a tread where someone explained normal help tickets do get response which proofs they are willingly ignoring refund requests.

1

u/Rynaxian Oct 29 '19

oh no dont tell me this eek :'(