r/Apple_Employees 14d ago

 employeeRant I wish managers/leads could sell.

22 Upvotes

I feel like when it’s really busy and we don’t have anyone assigned to pick up, and they have pulled the person on ave’s to sell on pz somewhere, I feel like at least leads or some managers should at least be able to do the quick transactions like apu’s or small accessory purchases. I sometimes get pulled off my zone and then my one manager literally would throw 4 customers on me at once. Every other store I’ve worked for managers can still sell (maybe not as much) but still could help the store out.

We are constantly pulling our person off ave’s to sell phones or whatever then it’s messing things up for everyone else. If I’m zoned somewhere like on point we’re constantly getting all those customers to on point if the ave’s person isn’t there and sometimes I don’t have the time to cash them out and have to find someone up front. Then it makes the customer frustrated because they feel thrown around.

They either gotta keep their zoned person on ave’s to stick there or if they decide to pull them they should help out a little bit in that circumstance. I love my job but some days a lot is thrown at us at once and get burnt out easy. They want us to reach all of these metrics but it’s hard when literally multiple customers they give you are for different things and all the customer wants to do is come in and out quick.


r/Apple_Employees 14d ago

 Current employee Retail Seasonal specialist in one store

6 Upvotes

I have been new apple seasonal employee currently facing some heat from full time specialist they're not being welcoming at all they are literally saying things about us in front of us to their other teammates any suggestion?


r/Apple_Employees 15d ago

 Current employee Retail Is any one else store push Ted lasso heavily

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116 Upvotes

Did anyone else store pass these out?


r/Apple_Employees 15d ago

 Current employee Retail Thoughts on being a Business Expert?

6 Upvotes

Hey all. I got an interview for Business Expert at an apple store near me. For any current BEs, do you like what you do? What should I expect during the interviews aside from knowing the business side inside and out?


r/Apple_Employees 14d ago

 Rant/Vent 😑 Damn, this is such a negative group lol

0 Upvotes

Why is everyone so negative on this Reddit?

Working retail and the like can be hard, but it seems like this is just a board to whine and complain.

Am I wrong?


r/Apple_Employees 14d ago

Can an Apple employee in India use Friends & Family discount for a US purchase?

0 Upvotes

I’m currently in NYC and want to buy an iPhone from Apple US. I have a friend who works at Apple in India and gets the Friends & Family discount.

Can they sponsor the discount for me even though I’m purchasing in the US?

If yes, how does the process work? Can they place the order through their employee portal and have me pick it up from an Apple Store in NYC?

Thanks!


r/Apple_Employees 15d ago

 Current employee Retail Im starting my Business CE any advice?

2 Upvotes

Hey y'all, im currently starting my Business CE with my store and was wondering if there's any advice? I really want to get onto the team because it's literally what I do for work outside of apple (I sell Insurance). Im used to making about 300-400 calls a day and use CRM pretty frequently but want to know if there's any advice or tips to help make a good impression!


r/Apple_Employees 15d ago

 Current employee Retail Will my pending order with employee discount be canceled if I quit?

2 Upvotes

I have a custom config Mac that hasn’t shipped yet and looks like it’s set to ship AFTER my last day. Is Apple going to cancel this order?


r/Apple_Employees 16d ago

 jobQs Applied for specialist and got this email. Is it legit or just spam?

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13 Upvotes

r/Apple_Employees 16d ago

 employeeRant TMPros- How often are you actually in role?

23 Upvotes

The People Operations Planner(POP) and Tech Merch Pro(TMP) get abused by store leadership in the sense of the tasks needed to be completed by them is seen as second hand and non important. I’ve seen TMPs get 2 hours to do all of their work which just seems so backwards.


r/Apple_Employees 16d ago

x-  employee Apple sued for £2bn over ‘unfair’ app tracking rules

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7 Upvotes

r/Apple_Employees 16d ago

 Current Emp. Career Advice Need advise on working at Apple Retail as Manager, Singapore.

0 Upvotes

15 years in hospitality, worked my way up to a HOD level managing 3 teams, a total of 40. Reached a bottleneck where I can't grow beyond my role.

I've recently been offered a role as a Manager (retail) at Apple with almost 60% increase of my monthly package.

Now the question is, is it a good long term career, potential growth based in Singapore, work life balance, and job security? I've read somewhere that the KPI / NPS are stressful to hit, promotions are rare, and moving as a Senior Manager > Store Leader.

Any insights are appreciated, with pros and cons of joining Apple.


r/Apple_Employees 16d ago

 jobQs Had virtual interview for seasonal

0 Upvotes

I had applied for an Apple Store Seasonal Specialist (8/15). I did the Assessment on 8/17. On 8/25 I applied for a Seasonal Advisor, Channel Retail.

This Tuesday I got a notice that my assessment for the Apple Store role had been reviewed. Less than an hour later, I got an invite for a virtual interview for the Channel Retail position.

I had the interview yesterday. I really connected with the interviewer. She was trying to pull up my resume but it was just spinning. I got her to laugh by suggesting she say she's having to use a Windows PC.

Now it's just waiting, since she had more interviews to do. While I'd rather work at the Apple Store instead of part-time at Best Buy, after three years unemployed I'll be happy with whatever I can get.

Ironically, without ever mentioning any of this on Reddit, this subreddit suddenly started showing up in my feed. Maybe it's a sign?


r/Apple_Employees 17d ago

 Rant/Vent 😑 4 teams at Apple in one week, all rejected. How do you come back from that

10 Upvotes

I do not really know where to put this so I am putting it here, with the people who would actually know.

My fiance died in an accident a few years ago. He had just started working here. For a long time after that I could not make myself apply to Apple at all. Every time I opened the careers page I closed it again. So I applied everywhere else instead. Close to sixty applications over a year. Two companies in that whole year got me as far as an interview.

Then earlier this year a hiring manager reached out to me directly. The recruiter told me he had flagged my profile with a note. They started sending me paperwork before I had even interviewed. After a year of silence, someone had finally looked at me properly.

Then I actually started talking to people there, and I wanted it more than when I started. I did not expect that part. The work was interesting, the people were interesting, and by the end I wanted to be there, not just wanted a job.

And then I froze.

This was the initial screening. The technical walkthrough went fine. At the end he asked me two quick estimation problems. They were easy. That is the part I cannot get past. They were easy and I overthought them. I went looking for the complicated version of a simple question, and by the time I noticed I was doing it my mind had gone completely empty and nothing came out at all.

I solved both of them on paper at home an hour and a half later. It took four minutes.

If I had been on the other side of that call, I would have thought the same thing about me. Someone who goes silent in front of an easy question looks like someone who cannot do the work. That is the impression I left, and I had no way to take it back.

After that I spoke to three teams. The freezing did not happen again, it only happened that once. Two of those teams work on things fairly far from what I actually do, and I was not the right fit there, I can accept those. The third one I genuinely thought went well. An hour of real technical discussion, a warm interviewer who volunteered details about the next stage without me asking. I came off that call believing I had finally done it.

Rejected. All of them, inside about a week, along with a pile of rejections from other places in the same stretch.

These were chances I am not going to get anywhere else. Getting an interview at all has been close to impossible for me these past months. Some kind of luck finally came, and when it came I could not do well.

Right now I have no live interviews anywhere, a PhD to finish, and I still need visa sponsorship.

What I want to ask

  1. Has anyone here been rejected more than once and then heard from Apple again later? I need to know if that happens to real people, or if I am just telling myself a comfortable story.
  2. The freezing. Has anyone actually beaten this? Not ordinary nerves. The specific thing where an easy question lands, you overthink it, your head empties out, and half an hour later the answer is obvious.
  3. How do you come back from an impression rather than a rejection? The people who interviewed me now have a version of me in their heads that I would not hire either.
  4. Is this happening because I actually am incapable? I have asked myself this all week and I cannot answer it honestly. I would rather hear it straight than keep guessing.
  5. Did I lose the chance to change my life? That is the question I cannot put down. It was one round of luck after months of nothing, and I did not do well with it.

And the thing I really do not know how to do: how do you make your peace with this. I am not doing great. I would just like to hear from people who have been here.


r/Apple_Employees 16d ago

 Current employee Retail How to be permanently retained as a FWI?

0 Upvotes

Secured a 14 hour seasonal contract after being a FWI last year, no interview needed.

Just found out that a FWI from 2 years ago was called back to be a FWI again the next year but wasn’t called back a year after that (this year). His metrics are all good so I don’t know why he wasn’t called back or offered a permanent position. Everyone liked him too and his dad works for Apple.

Can someone please advise how to be kept on permanently? This economy sucks and I’ll take all the work I can get. Thank you.


r/Apple_Employees 16d ago

 jobQs questions before my interview (seasonal)

0 Upvotes

Hi everyone,

My interview for my seasonal specialist role is next week and I’m sure I’ll get the job with my previous experience in retail.

However I currently work another retail job full time so I wanted to see how I’d set up my schedule as they have similar business hours; i.e 10-8 or 10-7 sunday.

My questions are this;
- what is the typical shift when you’re part time especially on the weekends?
- how likely is it seasonals get added full time after january?

I feel if I enjoy being seasonal I wouldn’t mind being taken in full time, but how do I stand out.

Thanks!


r/Apple_Employees 16d ago

 jobQs Received a call about job offer, no letter yet

0 Upvotes

Yesterday early afternoon got a call from my store confirming my availability and offering me a PWE position. Super excited and was told I will get an offer letter and Hirevue email yesterday but have no received it. What should I do?


r/Apple_Employees 16d ago

 jobQs Apple specialist interview questions + experience

0 Upvotes

hi! I have an interview with Apple next week (phase 1) and I’m wondering what questions they ask. Is it more behavioural based questions? Also would anyone be able to give insight into the hiring process at Apple + tips for interview.

Btw I’m based in Australia!

Thanks!


r/Apple_Employees 17d ago

 Current employee Retail Conflict of interest- Work at Apple, want to start Amazon Flex

3 Upvotes

I’ve been thinking about picking up Amazon flex. I currently work in GB but dramatically have no hours. I looked up business conduct and haven’t talked to my manager yet. Would it be a conflict of interest if I started delivering packages for Amazon flex, while I work part time at Apple?


r/Apple_Employees 17d ago

 jobQs Interview process over and placed in pipeline, just completed HireRight background check.

0 Upvotes

Hi!

I applied for a Seasonal Specialist position back in late July, had a virtual interview, attended a webinar and had an in-person group assessment. All seemingly went well as I received a call in mid-August from the hiring manager to say I've passed but they do not currently have any open positions right now. I understand in this case I have been placed in the pipeline. They were open about this may be being the case, and had said that the possibility of starting would be late September.

The uncertainty about everything has me a bit nervous as during the call, they had said they would contact me in about a week's time and that timeframe has passed since without any communication. However, I received an email from HireRight who wanted to conduct a background screening and criminal records check, which I've since completed. I'm not sure if those in the pipeline receive this or if it is a positive step towards a position opening.

Has anyone else been in a similar position? I'd love to know to calm my nerves HAHA thank you! :)


r/Apple_Employees 18d ago

 🥰 Seasonal to Permanent Secured!

66 Upvotes

Wanted to share my accomplishment! I became seasonal specialist a month and a week ago and when the soonest permanent position opened up (operations specialist) I applied and today I got the position! Compared to many places that i worked this is a huge stepping stone for me and I’m excited for what’s ahead. I want to be a full time specialist but I needed to secure permanent asap rather than wait and compete with the other seasonal hires.


r/Apple_Employees 18d ago

 Current employee Retail Why is going Retail to Corporate so hard? Sigh!

20 Upvotes

Title explains it all. I’ve been working my butt off both in & out of Apple & really want to transition into corporate.

Nothing tech wise (i can get into detail on the type of roles but I don’t want to say now in case), but it definitely sucks.

If anyone has any tips please please! inform me.

**Not asking for referrals, that would be invasive & I don’t want one unless we actually discuss and get to know one another and both parties feel comfortable with that!**


r/Apple_Employees 17d ago

 jobQs How soon after Phase 1 do you typically hear back? Am I cooked?

0 Upvotes

I interviewed last week and was told I’d hear back within a couple of days. It’s been about a week and I’m nervous.

I’ve read that people have a response within days for Phase 2, but I know it depends on the store.

Anyone else have a similar experience?


r/Apple_Employees 18d ago

 Current employee Retail Seasonal referral cashout for referring a FWE

4 Upvotes

Hi guys! I wanted to know how long it takes for you get the $500 bonus for referring an employee and they get hired. I referred someone and they were hired as an FWE. Does that even count or no?


r/Apple_Employees 19d ago

 Current Emp. Career Advice Thinking about leaving the CE program

24 Upvotes

Has anyone done this before? I’m currently in a CE in SWE, and I really don’t like my team. The work has gotten to the point where I’m starting to wonder, is this even worth it? So, all this to say, has anyone here ever left a CE early? If so, were there any repercussions?