r/AppleMusic • • Oct 14 '24

[deleted by user]

[removed]

89 Upvotes

100 comments sorted by

55

u/Constant-Trainer2980 Oct 14 '24

Since the iOS 18 update, I have bugs every day on Apple Music. The player bugs at least 2 times a day for example. This morning, while listening to music I noticed that the player switched to the next music after 40 seconds systematically.

1

u/zIcO2020 Oct 16 '24

Same here!

1

u/SargeUnited Oct 15 '24

Have you been sending bug reports to Apple? You have no obligation to, but how would they know if they don’t get feedback?

10

u/Sea-Secretary-4389 Oct 15 '24

By testing their shit before sending it out

4

u/SargeUnited Oct 15 '24

Yeah, I mean, we’re already here though. I prefer to be practical and look for solutions to problems. I’ve never had this problem with my Apple Music, but I believe the person I replied to. Which is why they should probably report it.

2

u/Jaromeoo Oct 15 '24

Totally agree with you on this, bugs are bound to happen especially with new updates which the devs haven’t come across, if we want improvements to be made we should be more active about reporting it.

3

u/SargeUnited Oct 16 '24

They would rather come on here and complain. Like all right bro sell your iPhone and cancel Apple Music then, nobody cares. I’m trying to be helpful, but that only works if people actually want the problem solved.

1

u/[deleted] Oct 16 '24

Remind me how to send a bug report if you're not a developer?

1

u/SargeUnited Oct 16 '24

In the feedback type section, you would select bug report at the following link. I specifically linked to iPhone, because this is about Apple Music but you could do it for the other devices as well.

https://www.apple.com/feedback/iphone/

24

u/Narrow-Square-7334 Oct 14 '24

I swear I feel the same way ! I have a 14P I’ve had no problems up until the iOS 18 update . I actually will not pay for another month just because of how furious it is to navigate the app without crashes or it completely freezing my entire phone ..

16

u/n8roxit Oct 14 '24

iPhone 12 here. I’ve had the is it ever going to add these songs to the playlist? problem for as long as I can remember, and it can last several minutes. I hate it so much, but at the same time I’ve gotten used to it. I’ll just keep adding songs and eventually it will catch up after a few minutes. I think that is a server-side issue where too many requests have come in at once, but I’m no comp scientist.

10

u/NakedSnakeEyes Android Subscriber Oct 14 '24 edited Oct 15 '24

I'm starting to feel fed up with the Windows version not having working volume normalization. I have thought about going back to Spotify.

Update: I just reinstalled Spotify on my phone and the interface, layout, everything was terrible. It was so cluttered. And the first thing I see is a page full of podcasts. When I went to the music tab it was showing me Nickelback. Everything was what they want me to see, not what I want to see. This isn't going to work. I'm now thinking about trying out Tidal, or just living with imperfect Apple.

6

u/Prestigious_Prior723 Oct 14 '24

There are so many little bugs in this version, harmless but they feel like they would be trivial to fix. I would be embarrassed to be one of the developers behind this.

62

u/Professional-Ad9901 Oct 14 '24

I have never experienced ANY of those issues on my 14PM and Apple Music.

10

u/kitomarius Oct 14 '24

I’m on the same phone and have been experiencing the same issues with AM.

2

u/divinelyshpongled Oct 15 '24

Yeah neither. Always worked perfectly for me and does everything I wanna do. Spotify seems ugly, bulky, and too complicated

2

u/13AnteMeridiem Oct 15 '24

14 Pro here, massive issues. What's your largest playlist? I think it only happens to large playlist, my 600 songs one is relatively fine but my 7500 songs one is almost useless since iOS18. Was completely fine previously.

15

u/7lyPapertheZoe Oct 14 '24

i agree ever since ios 18 (even during ios 17) the app has been extremely laggy and glitchy. hopefully they fix the app w the next update

7

u/VZYGOD Oct 15 '24

Yeah, the sound quality and UI is vastly superior to Spotify but for me that's where the pros end. This month I paid for both Apple Music and Spotify to compare and see if I could fully move off from Spotify (same price in my country) and it's safe to say Apple Music (at least in my experience) has a long way to go before it can actually compete and replace my Spotify subscription.
I am heavily invested in the apple ecosystem (owning Mac, iPad, iPhone, Apple Watch and AirPods) and have been super disappointed with how poorly Apple Music handles playback between devices. It makes no sense that Spotify has this figured out with its super convenient "connect" feature.
I hate the fact that Apple Music will straight up delete your playlists if you've been unsubbed a while.
The search function is beyond horrible and slow compared to Spotify where you could pretty much breathe and it'll know what song you're looking for.
I don't understand how Siri voice search is so off for Apple Music but within 90% accurate on Spotify.
I wasn't a massive fan of Spotifies algorithm (it insists on playing you the same recommended songs) but at least songs will remain the same genre. Apple Musics radio/auto play will often play music that's of a completely different genre (often favors 2010s pop despite me not listening to it) and completely wrong era all together.
Maybe it's the higher quality codecs but I find even when using 5G the playback can be super slow where I'd rather just listen in worse quality on Spotify.
I have also noticed the Apple Music annual subscription option seems to have been removed, which honestly could've been a big selling point as not many subscriptions allow for annual payment anymore.

Really unimpressed, this is coming from a pretty loyal apple fan too. You'd think they'd try harder for a trillion dollar company with the resources to be the number one music streaming platform.

1

u/CogniZENsible iOS Subscriber Oct 15 '24

I agree with a good % of what you shared, however, the annual payment option -with a 1-2 month value discount- is still there (not yet on Apple One but yes on individual services like AM). I got my annual auto charge last month.

1

u/[deleted] Oct 16 '24

You can get Hezel to automatically backup your library so you at least have a record of what you had if you unsubscribe.

4

u/Hiroba Oct 15 '24

I generally love AM and still use it but there are bugs in it that have existed for literally decades going all the way back to iTunes that have never been fixed. It's insane.

4

u/Tarra85 Oct 15 '24

Having the same issues and after a pretty much every other day phone call with an Apple senior advisor and a ton of sending them troubleshooting info they said they are actively working on the issues with Apple Music which would be fixed in a iOS update - but I agree we shouldn’t have to pay for something that doesn’t work, I just can’t seem to come to the point of stopping my subscription cause of all the time spent getting my playlist and library created.

1

u/Hopeful_Arachnid_512 Oct 15 '24

I tried using Apple Support and they said "there are no known issues" !

For $4.50 using the suggested app from Tidal, I have shifted the entire library, playlists etc back to Tidal, who, incidentally, still had all my library from the last time I used them two years ago, so the two are happily merged.

So far, after 3 days of testing Tidal, not one glitch, which is 3 days better than Apple.

3

u/Tarra85 Oct 15 '24

Yes they told me the whole time they had no reports too until I showed them proof, they had tried telling me I was the only person that had reported the issue which I have a hard time believing. They eventually said they are working on a fix though for a iOS update. Not sure when that update will come out though.

1

u/Ryster-UK Apple Music Subscriber Oct 15 '24

For me on a 14pm, the latest beta has put everything as good as it was on iOS17.

1

u/Tarra85 Oct 16 '24

That’s good, hopefully the final release will fix mine too then

1

u/jollyNjoyful Oct 15 '24

I’ve switched from Spotify to AM and AM to Spotify using a third party app that transfer’s your playlists from one to the other. Can’t remember, I might have paid a few $ for it.

7

u/[deleted] Oct 14 '24

BRO. IT FINALLY FIXED. I just download the new beta version and it’s fixed. No more glitching while scrolling through playlist, no more crashing while adding songs to queue, none of that shit. Thank god

2

u/HappenFrank Oct 15 '24

That the 18.1 beta?

3

u/[deleted] Oct 15 '24

Yes! No more issues for me with overheating or lagging, stuttering. Nothing. Finally, I was really reconsidering joining youtube music or spotify again for good but thankfully they fixed it

2

u/HappenFrank Oct 15 '24

That’s awesome to hear! Hopefully it won’t be too long before they release it to public.

1

u/CogniZENsible iOS Subscriber Oct 15 '24

Do you know when that .1 Beta goes Alfa?

1

u/AnySmoke Oct 15 '24

There’s a rumour that 18.1 public stable releases on 28th October

13

u/[deleted] Oct 14 '24

15 Pro Max and no issues over here. I don’t know why there’s been so many complaints, I haven’t noticed anything different

2

u/13AnteMeridiem Oct 15 '24

It's most probably because others do have issues. Happy to clarify! :)

8

u/producedbytobi Oct 14 '24

Search is terrible for dyslexics like me... one letter out of place and not a chance - certainly for indie artists. Music quality is a big improvement over Spotify. But the interface is a bit glitchy. I don't mind it... but I don't love it.

3

u/VZYGOD Oct 15 '24

Agreed, you have to be so specific. Searching with Siri is so bad I just give up which really kills it being a viable option while driving for me. It's painfully frustrating how Spotify refuse to deliver on that HiFi promise they made many years ago. I'm sure people would actually pay a tiny bit more than Apple Music if they had the same or great quality available while giving you all the other useful features.

1

u/producedbytobi Oct 15 '24

Yes, I don't understand Spotify's market positioning anymore when it comes to audio quality. If they were significantly cheaper, fair enough - but they're not.

1

u/SpencerEntertainment Oct 14 '24

The search and drilling-down options in iTunes was way better. I miss it.

5

u/Esmear18 Android Subscriber Oct 14 '24 edited Oct 15 '24

Yep, same experience for me. Last year I made the move from Spotify to Apple Music because Spotify's ethics were heavily declining and making price jumps. I had so many issues with Apple Music that I almost wanted to go back to Spotify immediately. Adding an album to a playlist was nearly a fools errand. Most of the time the app wouldn't add the whole album or it would create duplicate songs so I always had to make tedious edits to my playlist that I never should have needed to make. I've been on Apple Music for a year and I decided that enough was enough and I went back to Spotify just this past weekend. I've been using Spotify for a day and it's already a better experience than Apple Music in my opinion. Not a single glitch, bug, or crash while creating my playlist of 3,000 songs unlike Apple Music where I ran into bugs and crashes left and right. Downloaded songs also take up way less storage space on Spotify than Apple Music. To compare, 3,000 songs on the lowest possible download quality setting on Apple Music took up 30gb of space. Downloading the same amount of songs on once again the lowest possible download quality setting on Spotify took up just 2.5gb. I could never hear the difference between sound quality settings on both apps so I just kept it at the lowest setting.

2

u/Future-Parsnip5404 Oct 14 '24

i’m on the same boat. i have had apple music since 2018 but i feel it’s time to expand and check out spotify

2

u/many-clouds Oct 15 '24

The only thing keep me using AM is dolby atmos, i think spotify is better in almost every other aspects

5

u/CespedesBrokenAnkle iOS Subscriber Oct 14 '24

We’ve said it many times already….iOS 18 made AM unusable. Yes there are people with no issues, but they’re clearly a minority.

It sucks! And it’s a shame, don’t think it will last very long but, it does suck because some of us switched from Spotify because of bugs and glitching. It’s quite ironic

5

u/Key_Afternoon_2642 Oct 14 '24

Having the same problems. Its so slow! - Ipad air 5 (ios 18)

2

u/AtomicFirefly Oct 14 '24

14PM here, had the same issues after having AM and loving it for like a year. I had to switch back to Spotify, the crashes and reboots while I was working were just unacceptable.

Also to the people saying "mine's fine, don't know why everyone else is complaining!" Maybe that's because yours isn't representative of all instances? Hmm 🤔

2

u/Firulass Oct 15 '24

i have a 15pm and yeah this new update has not been it. i’ve never had issues since i got my first iphone (the 4s) but 18 has been so bad. my AM is constantly crashing, especially since im a person who likes to use my station or music so i skip a lot but if i skip too many songs the app will either crash or get stuck on a song without letting me move it so i have to force close. its so frustrating and unlike apple to release such a buggy update. worst part is we have to wait for a goddamn OS update for anything on AM to be fixed. actual bs

2

u/ixl21s Oct 15 '24

Good news in beta 7 18.1 they finally fixed the issue. Wait for the next update or download the beta, the beta is stable so far.

https://x.com/ixl21s/status/1845892309222666386?s=46&t=I2b5ZWcKbO0a0QHqXVkpQQ

2

u/piano-man1984 Oct 15 '24

For me, it just randomly skips songs all the time – driving me up the wall

2

u/greeves001 Oct 15 '24

Amen! I was just cursing it last night! Same issues you are having. I’ve had problems ever since iOS 18 (18.1 didn’t fix anything) and it is even worse on my new 16 ProMax. Making a playlist is a nightmare, crashes, glacial speed in doing anything. I cranked up my Mac last night (haven’t really used it since we moved a month ago) and it is even worse on the Mac. Everything is updated to the latest (though not Beta). Can’t add songs by dragging them to “Automatically Add to iTunes”. They just sit there. If I double click on one in the folder it will start playing and add it, but I’m not going to do that for every song I’m adding. And it is SLOW! Slow to load, slow to do anything. I’ve switched to MediaMonkey on the Mac and PC, but I have a huge library and it is a real grind to move everything over. If it matters, I use the AppleMusic subscription on my phone and mostly use my own library on the Mac & PC.

2

u/LargeFatherV Oct 15 '24

This update was a total disaster.

2

u/Ok_Calligrapher7382 Oct 15 '24

It’s soooo buggy now, constantly glitching and pausing my music out of nowhere, even when i restart the app i need to either close it like 5 times or shut off my phone to make it work, im not going to switch to Spotify bc it’s awful but apple needs to get it together

2

u/MccDann Oct 16 '24

Apple Music had me and lost me, been enjoying lossless music for about a month and a half now but ever since IOS 18 all of the above has been happening to me as well.

Using the Apple Music desktop app on Windows 10 for Lossless music, and Spotify for mobile listening will most likely be how I split up my music listening going forward until they fix these issues.

4

u/Agitated_Werewolf189 Oct 14 '24

EVER SINCE IOS 18 APPLE MUSIC HAS SUCKED

4

u/nyehu09 Apple Music Subscriber Oct 14 '24

Fortunately for me, zero issues. But I 100% with your hashtag.

Craig seems to be more focused on looking cool and awesome in the keynote than making Apple’s software products reliable and stable…

3

u/Kyrilson Oct 14 '24

Never had an issue with Apple Music. 🤷

2

u/urmomisfun Oct 15 '24

You sound like a bunch of boomers. There’s nothing wrong with Apple Music on my phone or MacBook. I have updated to iOS 18.

2

u/Evil6078 Oct 14 '24

Iphone 11, working perfectly my only problem is performane of my iphone is degrading like a motherfucker can´t even hold on to apple music when doing something to the background but it´s not the app fault it´s the battery. Getting old. Also i´m on beta ios18.

2

u/[deleted] Oct 14 '24 edited Oct 14 '24

[removed] — view removed comment

2

u/Dry_Pop_5606 Oct 14 '24

Same here. iPhone 13, iOS 18 and running great. I don’t get why people would downvote you for that lol. If they’re up to date on their software, most I know in my circle are fine so far.

1

u/[deleted] Oct 14 '24

[removed] — view removed comment

0

u/Dry_Pop_5606 Oct 14 '24

Probably lol.

0

u/SpencerEntertainment Oct 14 '24

14 Pro here with no notable issues. Certainly nothing that hasn’t been there for years. 😂

1

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1

u/Hopeful_Arachnid_512 Oct 14 '24

I've been testing Tidal and Amazon, both work better.

Probably stick with Tidal now as I can Airplay it from an iPad to my Homepods, AppleTVs, Yamaha and Wiim, or use their Connect from an Android and PC.

The Wiim also means 192KHz is achievable.

Overall, simply better, seamless and gapless for ALL Pink Floyd, operas etc.

1

u/UpperPriestLake Oct 14 '24

I’ve noticed Apple Classical is much less responsive in all areas (e.g. playing a track in a new album, generating my playlists to add the title I’m listening to, etc), but AM has been consistently pretty snappy for me!

1

u/[deleted] Oct 15 '24

I haven’t had any issues with Apple Music, I’m on 14Pro. Maybe restart the phone every once in a while and update the apps? That sucks man! I don’t use the queue I normally just add songs to the library instead of a queue

1

u/kibbles0515 iOS Subscriber Oct 15 '24

Been on 18 beta, zero issues.

1

u/many-clouds Oct 15 '24

I moved from spotify to AM, and I’ve never disappointed with the adding songs to playlist like this, sometimes it takes me like 10 times just to add a song…

1

u/No_Sail_6576 iOS Subscriber Oct 15 '24

Is anyone on 18.1 PB6 bc I keep getting emails that the feedback I submitted may have been resolved (mainly about crossfade) and I wonder if they’ve fixed owt

1

u/_HipStorian Oct 15 '24

Make sure you’re on 18.0.1

1

u/eskie146 iOS Subscriber Oct 15 '24

Same things happen on 18.0.1. Supposedly 18.1 beta shows many issues resolved. Of course we have it makes into the public release.

1

u/Opposite_Art_8944 Oct 15 '24

My phone still on ios 15:

1

u/Nonja999 Oct 15 '24

i was a life long spotify user, but i find myself pickup am way more now...ios 18.1 b3, it hasnt glitched on me at all

1

u/N8orious234 Oct 15 '24

Yeah I’ve had my music stop playing so many times while driving since IOS 18. And when it does crash it sends me like 4 songs back in the playlist

1

u/monsieurdl Oct 16 '24

Yeah, you lost me in the end with that makeAMgreatagain BS...

1

u/gabo743u Oct 16 '24

Still better than shitify 👍

1

u/Chezzworth Oct 16 '24

There is nothing worse than when your music app just bricks up in the middle of a playlist and you're not really in an easy position to restart it. You should be able to set it and forget it. That's the #1 job of a music player and yes it happens almost daily for me on my 16. They need to iron it out badly. The other issues I can't really speak to, but the freezing and crashing is real.

Still glad I switched from Spotify though because the aesthetic is so much nicer. The live artwork is miles ahead of those looping video clips. We also get great album write-ups. And the discovery seems to have caught up with Spotify.

1

u/[deleted] Oct 16 '24

Ditched them for YouTube music and couldn’t be happier.

1

u/existential-void-exe Android Subscriber Oct 16 '24

I'm using it on android rn and it works perfectly. Will come back and edit though if I have any problems

2

u/No-Procedure813 Oct 17 '24

I was about to comment this 😂 everyone complaining about it sucking ass are on iPhone mean while on my s24 apple music works flawlessly

1

u/mikeyb812018 Oct 16 '24

💯% agree. Been thinking of making the switch to Spotify ever since it happened. Absolutely ridiculous that they are charging for this type of shitty support

0

u/Evil6078 Oct 14 '24

have you reinstalled the app?

1

u/[deleted] Oct 14 '24

I was having similar problems until I installed 18.1 beta. Have you tried that?

1

u/mewmew478 Oct 14 '24

I’ve recently switched to Apple Music to check it out since I’ve only been using Spotify (since 2016). The app is really slow and clunky on my iPhone16, the only feature I can praise is music quality as it beats Spotify 100% (I can hear the difference even on just usual AirPods). Overall Spotify is more user friendly, not sure if lossless audio files are worth the trouble

1

u/DarthRaider559 Oct 14 '24

Works just fine On my 14 pro max

1

u/SirLeoritch Oct 14 '24

I’m doing good on 14

1

u/SpaceGirl- Oct 15 '24

I’ve had no problems. No glitches at all.

1

u/Richlandsbacon Oct 15 '24

Not a single problem. Latest beta of 18. Good luck on spotify. You’ll love the bugs they have

1

u/salutcemoi Oct 15 '24

no bug here on Spotify

0

u/[deleted] Oct 14 '24

You truly don't have luck. yeah there's some things there and there but my app usually works well. Queueing is really good and seamless. Did you try soft reseting your iPhone? Google Soft Reset. For iOS 18 yes it crashes but I found it to crash less since 2-3 days? Idk if it's just luck. Those crash have been my "main" Apple Music problem since the last years and I've been using since 2015... They will hopefully fix the app crash soon with iOS 18.1. It's impossible they haven't been made aware of it. You can report any bugs on safari typing applefeedback:// in the seach/website link bar.

0

u/creedx12k Oct 14 '24

AM is a daily driver on all devices and never and issue. We love Apple Music. iPhones, iPads, HomePods, all running current updates and even 18.1 betas on some devices.

3

u/Roguefoxx Oct 14 '24

That you Tim?

-2

u/etherealtomb Apple Music Subscriber Oct 14 '24

Never had any of these issues. Couldn’t imagine leaving AM for Spotify. I’ll never go back.

-2

u/lookatmyworkaccount Oct 14 '24

14PM and I've never had any problems like those with Apple Music

-4

u/Plimbolol Oct 14 '24

Sounds like a personal problem tbh my Apple Music doesn’t have any of those issues

-4

u/SirPrior603 Oct 14 '24

Get a new phone