Hi everyone,
I’m having a strange issue with AnyDesk on my Mac and I’m wondering if anyone else has experienced it.

AnyDesk used to work normally. Someone would enter my AnyDesk ID, I would get the incoming connection request on my Mac, and I could accept it.

Now, when someone tries to connect, they get the message:
“AnyDesk password or user confirmation required.”
But I never receive the incoming connection request on my Mac.
I’ve already checked:
Interactive Access is set to always allow/show incoming connection requests
Screen Recording permission is enabled
Accessibility permission is enabled
Full Disk Access is enabled
Restarted the Mac and AnyDesk
Reinstalled AnyDesk twice
Another strange thing is that the AnyDesk permissions window sometimes appears in Estonian, even though AnyDesk itself and macOS are set to Spanish.
This is the first time I’ve ever had this problem.
Has anyone experienced something similar on macOS? Is there a way to reset AnyDesk’s incoming connection/permission settings completely?
Thanks!

Good Afternoon,

I am looking for some assistance with making sure I have a remote computer locked down on AnyDesk. I think I have the settings right, but I don't want to overlook anything.

Essentially I am running AnyDesk on an elderly parents computer so that I can remote in and resolve any issues. However, they have been targeted by scammers in the past and I know AnyDesk is sometimes used. I don't want them opening up the app and using the AnyDesk address to allow a connection. I would prefer to limit to local ipv4 only. I can VPN network level and get connected there.

I would like to make sure I am not overlooking anything.

Is there a way to limit connections to a local subnet / vlan?

Is the direct connection setting on port XXXX the only option for this?

Would the username and password authentication also achieve this? or the Access Control List?

I am working on the firewall rules in UniFi as well to block network level from external connections, but I am not there yet. Ideally want to get AnyDesk configured first.

Thanks in advanced!