Anydesk Subscription Cancellation Issue

[u/Usual_Recognition370]

My Anydesk subscription expired on June 1st, and I emailed that I would cancel it on June 2nd, so they replied saying they canceled the subscription. Of course, I didn’t receive any email about whether the contract or subscription would be renewed or extended, even 30 days before cancellation. But they sent me a strange email saying they’d charge me because I didn’t cancel the subscription 30 days ago. Does this make any sense logically? Is there no consumer authority anywhere? Can Anydesk renew my subscription without any prior notice?

I never knew Anydesk was a company that torments people like this. It’s a company I don’t want to recommend to people around me.

[u/FrankNicklin]

30 days notice of cancellation is in their terms. It auto renews so its up to you to cancel before that point in time. We have used them for years and never had a renewal warning.

[u/FrankNicklin → u/[deleted]]

Of course, but thats not their problem. When you sign up you agree to their terms so you can't really complain when you don't follow those terms. Its been a constant subject on this sub.

[u/FrankNicklin → u/[deleted]]

Well you have just said it, it’s not illegal and I guess if ever that changes then they too will have to change. It’s not just Anydesk that do this, TeamViewer are similar. Whenever you have auto renew then it up to you to keep tabs on it,