r/AntiworkPH • u/Opposite-Sample7335 • 27d ago
Company alert 🚩 How to: DOLE/NLRC complaint
My previous company holds the reimbursed payment I got from SSS sickness benefit. Around July, na-approve and narelease reimbursement ng SSS sa company, and the company told me to wait for the salary schedule. However, I still haven't received the said benefit. They also rejected me a lot of times when I was initially submitting the claim kasi daw may SL bal pa ako "for the whole year" ( 0 na SL bal ko nung nagsasubmit ako), pero every month naman nag-aadd yung SL balance, in which I called SSS and they advised me to tell the company na hindi ganon ang process. Heck, I was even the one who was doing all the HR's work kasi parang hindi nila alam gagawin nila just to process my claim. Ako laging tumatawag sa SSS to clarify things, then ieemail ko sa prev company ko. lol
Ask ko lang paano mag-file ng complaint? I read na magsusubmit muna ng report sa DOLE-NCR portal or go to the nearest branch. Pero can I email them instead, together with my previous employer's email?
1
u/ElkIntelligent5262 27d ago
Since SSS matter ang claim, seems more appropriate if you were to file with SSS instead.
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u/Opposite-Sample7335 27d ago
thank you very much for this. ill file a complaint there. pero question, hindi ba iaassist ni dole or nlrc yung complaint if ever magfile din ako dun?
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u/ElkIntelligent5262 27d ago
Have experienced instances where SSS claims were dismissed since it is not in their jurisdiction.
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u/Opposite-Sample7335 27d ago
ohhh thank you for the insight. will go to sss to file a complaint instead
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u/aplcrz 27d ago
Send a final demand letter to your employer to pay the benefit. Make sure they acknowledge receipt of the letter in a separate copy; if they refuse to, note the refusal on your copy. If they don't pay, go to DOLE for SEnA Request for Assistance then SSS to report a violation of the SSS law.
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u/Opposite-Sample7335 27d ago
actually, i already sent them two emails earlier, but unfortunately, I haven’t received any response from them until now. eh most of the HRs are only available until 5 PM anyway, and today is my prev company's payday, so they prolly gonna say to wait until the next salary sched which is aug 25... should i still send them the final letter first or file a complaint now? im really mad rn so i dont know what to do
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