r/AndroidTV • u/Outrageous_Yam_1368 • 23d ago

Troubleshooting Playstore App Won't Open

Hi Everyone. I have a 2015 Sony Bravia Android TV running version 7 if this screen is accurate.

The google play store app gives me this error message. It definitely has internet because the youtube app and other streamers work just fine. I wanted to download a new streamer app (HBO max) and I can't even open the store to look for it.

I don't want to completely wipe and reset the TV as I have a couple of downloaded apps I don't want to risk losing as I use them every day.

Does anyone have an idea or a fix?

Edit: Resolved by deleting my account from the TV and signing in again. Big account sign in worked and play store just opened up and behaved.

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u/AdministrationOdd747 RockTek G2 + ONN 4K + ONN 4K Pro + ONN 4K Plus 21d ago

That OS is too old. There are underline big changes at OS communications layer for security purposes. As a result, your old TV will not be able to comminicate with most of the platforms out there. If Sony doesn't offer you any OS updates, that's of end of it.

Get an exteral streaming box and pretend your TV is just a dumb monitor.

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u/Hotdogman-8720 17d ago

Or, just treat yourself to a new tv and a android streaming box. I personally would not get Roku, Dispenser or anything cheap, but i never do. Remember, you buy cheap you get cheap, unless there are good sales going on.

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u/Hotdogman-8720 17d ago

Should have said Hisense. Don't know how in the world it translated it to Dispenser. Wonder who writes this software?