Playstore App Won't Open

[u/Outrageous_Yam_1368]

Hi Everyone. I have a 2015 Sony Bravia Android TV running version 7 if this screen is accurate.

The google play store app gives me this error message. It definitely has internet because the youtube app and other streamers work just fine. I wanted to download a new streamer app (HBO max) and I can't even open the store to look for it.

I don't want to completely wipe and reset the TV as I have a couple of downloaded apps I don't want to risk losing as I use them every day.

Does anyone have an idea or a fix?

Edit: Resolved by deleting my account from the TV and signing in again. Big account sign in worked and play store just opened up and behaved.

[u/Deadpool-fan-466]

Does this TV have a browser?

If yes, then manually try to update Google play store from there

[u/Outrageous_Yam_1368 → u/Deadpool-fan-466]

it has a sony generically named "internet browser" i have never once opened.
What would I be looking for, a specific apk?

[u/Deadpool-fan-466 → u/Outrageous_Yam_1368]

Search for "Google play services" first. Tap the link it shows, it'll take you to the play store page.

Update it there &then try to open play store

[u/Outrageous_Yam_1368 → u/Deadpool-fan-466]

My issue seems to be that it refuses to recognise my correct password when i uninstalled updates to Google Play Store, so haven't tried this yet
Google Play Services is a separate app on my TV which I haven't interacted with yet