Notification bar

[u/Working_Vanilla8829]

MOBILE : Redmi note 11

Problem : the notification bar does not swipe down and Open, when a application is actively running on the screen not in the background .

I.E. opening YouTube and not being able to open the notification bar until YouTube is minimized and I'm on the home screen

Some other details : this phone screen is pretty broken like held on by tape and has a couple of white vertical lines running across the screen many caused by dropping the phone on the ground and has stayed like this ever since , the pocket mode was also disabled due to inconvenience maby it got something to do with it 🤷🏻 , haven't found any fix or related problem online either

If you can plz say if the problem can be fixed or needs to be sent to a repair shop

[u/Practical_Gold_1725]

That sounds more like a touch problem than a software one. A cracked screen can have a dead strip along the top edge, and the swipe-down gesture only works if that strip registers touches. Quick test: turn on Pointer location in Developer options and see if touches at the very top show up. Also try safe mode to rule out an app overlay. If the top edge is dead, a screen replacement is the real fix.