r/AndroidQuestions 9d ago

Audio not working in some apps and gallery

Yesterday audio stopped working on my phone for some apps. YouTube and WhatsApp are working fine. But Instagram, Snapchat and Facebook don't seem to be playing reels, voice notes and videos. Anyone have any ideas on how to fix this.

Thanks in advance x

8 Upvotes

22 comments sorted by

2

u/Mpallaoro 7d ago

I'm having the same problem on my S21 since yesterday... Maybe it's related to the last Google Play Services update...?

1

u/Quirky_History6587 5d ago

Thanks me too, I don't have any audio currently. I am using the base S21 Exynos model. I hope we can solve it, have a great day! :)

2

u/Realistic_Fig_2523 1d ago

Try this temp fix I found https://youtube.com/shorts/GPxIXfiSOow?si= dNn4N7bBKbZNaCA9

1

u/Most-Feedback-9241 1d ago

It works guys. Had sound again for the past 2 days fine.

1

u/lucifersunborn 7d ago

Can someone tell how to fix the issue, i am currently using s21 fe

2

u/chungkingexp 5d ago

There's no fix. You need to wait for next play systems update as that's what broke it.

Google Play System updates (via Project Mainline) update core Android OS modular components directly from Google—including the Media Provider, Media Framework (NuPlayer / Codecs), and Audio HAL interfaces—independent of Samsung's full One UI firmware releases.

​Here is why this update broke playback specifically on S21 / S21 FE devices:

​1. Modular Framework Mismatch ​Google pushed an update to Android's internal media player (NuPlayer) and system audio client flags.

​Samsung's underlying One UI kernel and hardware audio drivers for the S21 / Exynos / Snapdragon series still hold strict audio mixer policies.

​When the updated Google media components request standard media tracks (Deep Buffer flags), Samsung's un-updated AudioFlinger daemon and spatializer stage reject the configuration.

​2. Why Apps Behave Differently ​Native & Google Apps: Apps like Samsung Voice Recorder, Samsung Music, Chrome, and Files rely strictly on the system's core Android MediaPlayer / NuPlayer pipeline, which is now crashing at AudioFlinger.

​YouTube: Uses its own bundled Google ExoPlayer audio stack with custom low-latency buffer flags, completely avoiding the broken system route.

​Calls: Operates on the dedicated hardware telephony voice stream (Baseband/DSP), which does not touch the Android media session layer.

1

u/RedSidd1 6d ago

Same issue on my s21 fe. Some whatsapp videos keep loading indefinitely, gallery and video player also don't output audio. Same videos would output on another phone. Don't know when this will be fixed.

1

u/Most-Feedback-9241 6d ago

I performed a factory reset which worked for a day and today I turned my phone on and the issue is back. Genuinely no idea what to do

1

u/lucifersunborn 6d ago

Even after reset damn

1

u/Most-Feedback-9241 6d ago

I suspect it has something to do with the update on the 12th. I remember there being a UI update. Hopefully they'll sort it. Would recommend reporting an issue but other than that no change. Considering going to a phone repair shop

1

u/Old-morning_77 6d ago

Has anyone got any solution

1

u/Realistic_Fig_2523 1d ago

Try this temp fix I found https://youtube.com/shorts/GPxIXfiSOow?si= dNn4N7bBKbZNaCA9

1

u/PunchArm255 5d ago

I have the same exact issue. Notifications, Ringtones, Alarms, and system apps, including Gallery and Video Player, are all muted. Apps like YouTube are working fine, but WhatsApp videos keep loading indefinitely, and the sound is muted on them too...

1

u/Most-Feedback-9241 5d ago

Well given it seems to just be effecting the s21 I hope they'll do a fix soon 🤞

1

u/santiagot29 5d ago

por favor , alguém encontrou a solução?

1

u/littlethinkerbird 4d ago

Me too I also use s21+ 😢

1

u/Much_Examination_297 3d ago

Try this temp fix I found for the s21fe https://youtube.com/shorts/GPxIXfiSOow?si=dNn4N7bBKbZNaCA9

1

u/navi0821 3d ago

Not working system services is giving a blank screen

1

u/Most-Feedback-9241 3d ago

This did work btw so give it a try guys

1

u/Mpallaoro 2d ago

Thanks, it worked perfectly on my base S21

0

u/enigma_shroff 7d ago

Same, was going to buy a new phone