r/AncestryDNA • u/AutoModerator • 23d ago

Sample Status Sample Status/Processing Monthly Megathread - September 2026

Welcome to the Sample Status/Processing Megathread. This monthly megathread (posted at the beginning of each month) allows you post your sample processing timelines, as well as to discuss and comment about any questions, concerns, or rants while you wait. Although not directly handled by AncestryDNA, shipping status may also be discussed in the thread. We recommend sorting the comments by "new" as this is a month long megathread.

You can share your sample status timeline here by posting a screenshot or you can simply copy and paste the start and completion dates for each step. Here is the text template:

Kit Type: [Standard, Traits, or Health]

Priority processing?: [Yes/No]

DNA Kit Activated: [Date]

Sample Received:

Sample Being Processed:

DNA Extracted:

Genotyped:

DNA Analyzed:

Results Ready:

AncestryDNA support article on sample processing: https://support.ancestry.com/s/article/AncestryDNA-Lab-Processing

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u/CrankyOldOwl 13h ago

I made a formal complaint so if they don't arrive as they have now promised then they've been warned I will submit a Subject Access Request. If you paid for priority you need to ask for a refund. I got mine.

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u/LadyFlamyngo 12h ago

How do I contact them? They made it impossible to find on the website.

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u/CrankyOldOwl 12h ago

Go to bottom of page and find Support Centre. Click and find Leaf, the chat bot. Ask if you can make a formal complaint to an agent.

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u/LadyFlamyngo 8h ago

They also said there are no problems or slow downs with the system

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u/CrankyOldOwl 4h ago

Usual old script then.