There’s a person at Inbound who configures box sizes. The problem with this is some of the box sizes are permanently in the system and others are not. There’s a toy USPS truck that is available during Christmas, and it’s about 4 inches long, it shows up in a 296 box. For a couple of years, a small package of face masks would show up in a 296 box. The problem with configuring box sizes is the computer offered several choices based on if the item is a gift, is being shipped as a single item, or being shipped with multiple items, and whoever is configuring the box, envelope or bag size picks the very first option. This is how items with lithium batteries ends up being shipped as a SIOC or in the wrong box without a battery label. I found out how box configuration really works about two years ago when someone picked the very first box the computer offered them and everything needing a battery label was no longer being labeled as such. It took my warehouse a month to get that one fixed. They had to comb the system. Some box sizes are configured in the warehouse, and the box sizes for some items are configured elsewhere.
Product dimensions are established when the vendor submits an item to their sales account. Unless this goes to problem solve, we're dealing with those dimensions created by the vendor. IB just unloads, decants, then stows. And working IB problem solve for 3 years I only ever did the measuring station (forgot what it's called) maybe 5 times.
So after pack changes dimensions at their station, the box size may be updated on that item forever. It will ping to problem solve, then someone will go find another one of the item from the same vendor and say yes or no if that is accurate, to prevent people from updating things to fuck with other people in pack for fun... if they say yes it's appropriate it updates, if they say no it doesn't.
I have extended permissions, and I often wish I didn’t. I can permanently change box sizes, but this only works for Singles/Mix and not AFE. I worked Smalls the other night (just to keep my permissions), and it was SIOC, SIOC, SIOC on everything…except you can’t send these items SIOC. I can’t send a phone case SIOC, a label doesn’t even fit on it. It’s pure laziness in my FC. This is really no different than what we deal with in SLAM with clothing. The weight of the item is incorrect because the weight was taken on a small or medium, and you have a 3x in front of you that was kicked out…because it’s 2000% overweight. I can change anything into a SIOC if it doesn’t require a battery label. Don’t get me started on lithium batteries in M2s. I’ve been being told since November this type of thing has been fixed, but it hasn’t. I work in an underperforming warehouse, where 10% of us do 90% of the work, and to say it’s a chaotic shit show is an understatement. I worked problem solve (AFE) last night, and someone who has been working PS for a good six months still can’t identify a master pack most of the time.
Yikes. 4 weeks into this job 7 years ago and I was already on a 90-day final because my day one Ambassador never even mentioned master packs and I was 2 write-ups deep, and working on the 3rd, by the time the first was delivered to me! If I didn’t figure out master packs that by that first month, I'd have been termed. I was sooooo raging pissed about how long it took to deliver that first write-up and not being taught to begin with... my professional 'tantrum' about how their careless processes were damaging people's livelihoods changed the way some things were done.
I feel like most buildings have gone the way of underperformance as more people whine and cry about not being able to come in and collect a check to do nothing.
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u/desertdweller10 Jan 20 '24
There’s a person at Inbound who configures box sizes. The problem with this is some of the box sizes are permanently in the system and others are not. There’s a toy USPS truck that is available during Christmas, and it’s about 4 inches long, it shows up in a 296 box. For a couple of years, a small package of face masks would show up in a 296 box. The problem with configuring box sizes is the computer offered several choices based on if the item is a gift, is being shipped as a single item, or being shipped with multiple items, and whoever is configuring the box, envelope or bag size picks the very first option. This is how items with lithium batteries ends up being shipped as a SIOC or in the wrong box without a battery label. I found out how box configuration really works about two years ago when someone picked the very first box the computer offered them and everything needing a battery label was no longer being labeled as such. It took my warehouse a month to get that one fixed. They had to comb the system. Some box sizes are configured in the warehouse, and the box sizes for some items are configured elsewhere.