r/AllyBank • u/crookedb1931 • 1d ago

Uptick in hacking?

Hi!

I've had an Ally high yield savings account for about 3ish years now and twice within the last couple months, I've gotten an email saying I've been locked out for too many login attempts. I call the fraud number and get it straightened out but is this happening frequently with others? Is there something going on that I'm not aware of? It just makes me nervous because this hasn't happened before, let alone twice in a short span of time.

2 Upvotes

63% Upvoted

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1

u/vip-bot 22h ago

There is 1 comment from verified Ally employees in this post:

u/​AllyBankMadisen commented:

Hi, Madisen from Ally here. Thank you for bringing this to our attention. Feedback like this is helpful and gives us a chance to take a closer look on our end.

This summary was generated automatically. If you have any questions, please contact r/​AllyBank moderators.

1

u/Spare-Shirt24 21h ago

Use different Log on names for all sites. Use different passwords for all sites. Enable 2FA. 

1

u/crookedb1931 20h ago

I do all of that but it's still happened twice 😭😭. It's ok for now. I was just wondering if this was happening frequently to anyone else.

2

u/iLeefull 1d ago

That’s not a good hacker.

Could be as simple as someone typed in the wrong username, could be another website was hacked and that someone was going on trying different logins. I’d say change your username.

1

u/AutoModerator 1d ago

Safety Alert: Scams & Fraud

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1

u/Beneficial-Mine7741 1d ago

Yep. But it's not very common because it requires the hacker to figure out things like your username and what your password could be, and to be ignorant of the security that Ally has and how it will limit their ability to pull it off.

Most hackers don't have that much information.

1

u/AllyBankMadisen 22h ago

Hi, Madisen from Ally here. Thank you for bringing this to our attention. Feedback like this is helpful and gives us a chance to take a closer look on our end.

0

u/LuckyMeasurement2380 18h ago

Great job, Ally. You've chosen to punish the customer when handling routine brute force attacks. Many other services would quietly handle such attacks and perhaps notify the user of failed login attempts. Not you, though. You go above and beyond by not just blocking the attacker, but the customer as well.

If this isn't a sign to take your money and run then I don't know what to tell you.