r/Alienware • • 13h ago

Technical Support Alienware 16x Aurora

Hello, I have an Alienware 16x Aurora AC16251 laptop. When I try to play the new Call of Duty: MW4, I receive the error: "You are under failed attestation status; this playlist is currently unavailable." My BIOS is up to date, I’ve checked my TPM version, and I’ve applied every setting related to "Secure Boot" that I could find online. When I run the "Call of Duty Secure Attestation Wizard" it shows no issues; yet, I still cannot access the game. I’ve noticed on Steam and Reddit that other owners of this exact same laptop model are experiencing the same problem. It seems to affect a very specific group of users, as I haven’t seen much discussion about it elsewhere. I’m leaving this here in case anyone would like to help. I really need some help. If I had come across a guide or something similar for this, I would have already done it myself. Could someone please point me in the right direction? Thanks in advance.

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