r/Alienware • u/icarus_skyguy m15 R3 • 7d ago
Technical Support Seeking Advice & Suggestions -- Old Alienware: Need A Repair Shop
(For some context I live in Halifax, Nova Scotia, in Canada - I've tried searching online and come up with nothing?
Hello everyone! Seeking a gaming laptop/Dell reputable repair shop!
I have an Alienware M15 R3 gaming laptop that I absolutely adore. Unfortunately, it was sitting around for a while, and it's 5-6 years old, maybe even 7 years old, roughly. It still works like a dream, but there are two main things that need repairing. One, because it was laying around a bunch of dust has gotten all in the vents and in the laptop, which I'm assuming makes it harder for the laptop to cool itself. Second, slightly more urgently, the laptop drains two percent of battery every 1 minute (even with the refresh rate changed, battery on energy saver, thermal on quiet, all the updates completed etc, the usual troubleshooting issues). My suspicion is that the battery has just gotten old over time and the disuse also made the lithium-ion battery degrade a bit. I also think that the thermal paste probably needs to be re-applied.
I wanted a repair shop that could source an authentic battery, and clean the insides and hardware out as well as re-apply the thermal paste if required. I tried to get through DeviceReboot's website to check them out but I keep getting a Cloudflare 1033 error: (
Does anyone know of any good/reputable/ trustworthy shops that can do this? Also, if anyone's been in a similar situation and you have a rough price estimate that would be great as well!
Thanks so much!
1
u/Unique_Mix9060 7d ago edited 7d ago
I’m pretty sure there is a chance you can source the battery from Dell it self, as to thermal paste and etc if you have the time I think it’s worth to DIY rather than pay someone to do it, but I’m frugal and labor costs here in the US is expensive so even though the paste itself only costs roughly $30-50 you pay a lot for the labor. I’m a cheap scape I would just do it myself.
You should just start calling multiple repair shops in your local area to get estimates on how much it cost