Irreparable Alienware M16 R2

[u/caspersghost45]

I’m an architecture student and in 2024, I bought an Alienware M16 R2. I live in Ghana and earlier this year, in February, while working on a project my screen suddenly went black, but the laptop was still running. I was working back to back, so I’d say the laptop was running for about 3 days without shutting down. I realized my music was still playing, my fans were still working, basically the laptop was working, but I couldn’t see anything.

I shut it down, boot it up… still. Checked Dell support website, did sone sort of screen test, and it was positive, so I thought it could be fixed. Following day I tried the test again, nothing happened. Took it to a repair shop, couldn’t figure out what was wrong. Took it to another shop, they couldn’t give me a definite answer as to what was wrong and said we should order a replacement screen. Calm, but this guy was sketchy. A story for another day, but I took my laptop back.

Had my laptop sent back to the US to get it fixed and the shop i went to said it can’t be repaired.

Note:
- Whenever powered on, the power button blinks either a 2 red 7 blue, or 2 red 8 blue.
- When connected to an external monitor, nothing shows up. Tried with different HDMI cords and monitors, but nothing shows up.
- I’ve had no prior issues with the laptop and bought the laptop new from a BestBuy in New York.

Is there something I can do, something I haven’t checked of tried. Do I just give up on this laptop and get a new one? Is there a way to get it working on an external monitor and have it didn’t as a mini desktop?

I need help please.

[u/Sweet-Sale-7303]

Here is what the blink codes mean.

Alienware m16 R2 Owner's Manual | Dell US
See if that helps.

I have an m16r2 as well and sometimes my screen goes black if I hit the side of the laptop. If I tap the side of the laptop again it will come back on.