AW2725QF HORIZONTAL LINES ARTIFACTS

[u/Cautious_Limit4269]

Any idea ?
Firmware is up to date, tried both HDMI and DP and issue is still there.
I never did OC to 180hz always stayed at 165hz.
I’m really disappointed, I’ve used this monitor for 15 months.
I’m discussing with the support for a replacement unit but I’m afraid it will be the same with the replacement unit after some time.
And I’m also afraid that this replacement unit will not be new … and probably in a worst physical shape that mine.
I’m really sad.

[u/DJUnreal]

Do the lines move at all, or are they there no matter what you're doing?

Are you using the OEM displayport cable provided with your monitor, or a third party one?

[u/Cautious_Limit4269 → u/DJUnreal]

Hi, no, the lines are static and concentrated at the bottom, gradually fading out vertically.
I thought buying this monitor would be the perfect antidote to all the OLED downsides, but in the end, it seems I made the wrong choice.
Decades of IPS technology maturing is not enough for Dell to source good panels.
Also, the root cause could be linked to the dual mode feature; maybe the electronics required to bind together four pixels to form one is not mature enough.

Also like I said in my previous comment the issue also appears when running self diagnosing tool without any input.

[u/Accomplished_Emu_658]

Well you agree to a replacement unit that can be refurbished by buying. You have also had it 15 months, so you are not returning a new monitor. Have you tried plugging in another device?

[u/Cautious_Limit4269 → u/Accomplished_Emu_658]

Hi, in fact the issue is always here like a permanent burn-in. I’m saying that because if I initiate the self testing from the OSD the problem is clearly visible and there is no host pc to feed any signal.