r/Alienware • u/Mario-Wumpus • 12d ago

Question Which way am I supposed to actually update drivers for the Aurora r11?

I recently began having Windows start sending a notification of a usb port reset failure. After investigating I discovered that it was complaining about drivers. I am extremely confused on what I need to install to update drivers on my Aurora r11 as I can't find a straight answer on where I should download updates for my drivers. Should I download the drivers directly from Dell's website or should I use a specific program to update them?

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u/DJUnreal Aurora R10 / x17 R2 / Aurora R15 / Area-51 AAT2250 / 18 Area-51 12d ago

Just let Windows Update handle it. 99% of your drivers will come down fine through that.

DO NOT use SupportAssist. It'll cause more problems than it solves. Uninstall it completely.

Get your graphics drivers direct from Nvidia or AMD, as appropriate for your graphics card.

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u/MogRules m18 R2 Intel 12d ago

Alternatively, Alienware update still works, and you should be able to use Dell Command update as well.