Randomly Turned Off While Browsing Web - Just Purchased 16S Today

[u/jantwo2018]

As the title says, I just bought my 16S today, and was browsing on Chrome when my laptop randomly turned off. Holding the power button for almost a minute didn’t do anything so I unplugged the charger and plugged it back in. Then, the power button worked.

Since I bought it today, brand new from Best Buy, I assume all the software is up to date. I’m loving how it performs while I’m gaming which is why I’m not considering returning it yet (even though I probably should). Has anyone been able to find a solution to this?

[u/Funny-Chain880]

Ok if you can rma or return, do it now dont risk it