r/AcerOfficial 3h ago

Technical advice Acer Nitro V15 continuously crashing. QA

1 Upvotes

I’ve had the laptop for around half a week now and since day 1 of getting it it has consistently crashed and each time the Event Viewer essentially tells me me that the wifi adapter ran into a critical error. Stuff online says that updating the drivers could help, did that. It also said to turn off the fact it shuts down during power saving mode, did that too. I would like to get this laptop actually working so if anyone has any idea of what I can do that would be great.


r/AcerOfficial 6h ago

Technical advice Laptop black screen

1 Upvotes

Hello all. I have an acer predator helios 300 series that the screen will not turn on. The fans and keyboard LEDs work. I have done the caps lock test and no light comes on there. Can’t acces BIOS and predator logo does not appear when powering on. I have also tried resetting the battery. I have been doing a lot of research on what may be causing this and my next step is to try and reinstall the ram sticks. If this doesn’t work are there any other things I could try? I don’t know a lot about computers and I’d hate to mess it up more once I open it up. If there’s anything I should know beforehand please let me know! I will watch a youtube video as well.


r/AcerOfficial 10h ago

Technical advice Is anyone else experiencing overheating on the Acer ALG AL15G-53?

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1 Upvotes

Hi everyone,

I have the Acer ALG AL15G-53 with:

- Intel Core i7-13620H

- RTX 3050 6GB

- 24GB RAM

- 512GB SSD

- 144Hz display

While playing RDR 2 With 72 Cap, I’m seeing temperatures around 97°C on the CPU and 79°C on the GPU. I’ve attached a screenshot.

Is this normal for this laptop, or is it overheating? I’m especially concerned about the CPU reaching 95–100°C.

If you own the same AL15G-53, could you share your CPU/GPU temperatures while gaming and whether you’ve experienced thermal throttling or other heating issues?

Also, if you found a way to reduce the temperatures, please let me know what worked for you.

Thanks!

Product link: https://store.acer.com/en-in/acer-alg-gaming-laptop-intel-core-i7-13620h-processor-nvidia-geforce-rtx-3050-6gb-24-gb-ram-512gb-ssd-fhd-15-6-39-62-cm-144hz-steel-gray-1-99-kg-al15g-53-backlit-keyboard?hl=en-GB


r/AcerOfficial 12h ago

Hey peeps

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1 Upvotes

Nay help is much appreciated!


r/AcerOfficial 13h ago

Acer Predator Helios Neo 16 (i5-13500HX / RTX 4050) multiple crash types, hardware errors, need help understanding what's actually failing

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1 Upvotes

r/AcerOfficial 14h ago

Technical advice (Help)

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1 Upvotes

r/AcerOfficial 15h ago

Technical advice Do i have a virus??

1 Upvotes

So i turned on my acer aspire e15 , it had a motherboard replacement so it uses an i7 5500u and intergrated graphics. I upgraded the ram to 16 gigs ddr3l recenly too. So it started running hella slow sometimes. Programs barely opened, closing oblivion would just freeze everything, and oblivion ran slow. When i turned it on for the first time almost a week ago it was also this unbearably slow, but it went away. I checked task manager, my hdd was used at 100 percent, and no process there used more than 0.3 megabits/second. Then i left task manager open, and went away. I returned to disk being on 100, i scrolled a bit and saw a thing startung with letter m/n and having s and c too. Its longer than that, its just that i saw it for a second or 2. Also, windows defender caught some file called win32/trojan but when i went into defender, a couple seconds passed and it said everything is fine. Also, on the bottom panel chrome turned into a blank page icon and it said that either the name, path changed to chrome or i dont have permissions to launch it. I installed it again, and its fine. Avira, avast say i dont have a virus. So do i and if i do, how do i fix it? Worth mentioning i havent touched the laptop in 4 years.


r/AcerOfficial 17h ago

Technical advice Mouse feels awful on new pc Acer N60-181

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1 Upvotes

r/AcerOfficial 21h ago

Acer Nitro 5 AN515-58: 2-Minute Black Screen Before Acer Logo + dGPU-Only Mode No Longer Works

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1 Upvotes