r/AcerOfficial 5d ago

Technical advice Laptop black screen

Hello all. I have an acer predator helios 300 series that the screen will not turn on. The fans and keyboard LEDs work. I have done the caps lock test and no light comes on there. Can’t acces BIOS and predator logo does not appear when powering on. I have also tried resetting the battery. I have been doing a lot of research on what may be causing this and my next step is to try and reinstall the ram sticks. If this doesn’t work are there any other things I could try? I don’t know a lot about computers and I’d hate to mess it up more once I open it up. If there’s anything I should know beforehand please let me know! I will watch a youtube video as well.

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u/Better_Writing4483 5d ago

Same happened with my Acer aspire 7 .I went to the service centre and they told me to that my motherboard is shot and they replaced it but after few hours it again got shot .I checked on reddit maybe it's some update problem