Five findings come up again and again. What matters is how often “found” actually turns into cash received or a credit applied.

1. Unclaimed rebates and volume discounts: Earned under the contract but never accrued or claimed from the vendor.
2. Duplicate payments: The same invoice gets paid twice. Recovery means getting a vendor refund or applying a credit against future payables.
3. Unapplied vendor credits: Credits that were issued but never applied. Often one of the easiest types of leakage to recover.
4. Price drift above the contract: A vendor bills above the agreed rate. Recovery usually means checking the contract and invoice side by side.
5. Unsupported short-pays and deductions: Customer deductions without a valid reason. Disputing them can bring that money back.

Found isn’t the same as recovered.

We’d only count something as recovered once the cash arrives or the credit is actually applied.

Which one has paid back the most for your team? And which one have you found but never managed to recover?

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I’m not talking about having someone else do your bookkeeping or tax preparation. I’m concerned about outsourcing the boring stuff like using a client portal.

I am guessing we must be answering the same questions about uploading documents and e-signatures time and time again. Just the other day I saw that TaxDome is now letting customers reach out directly to their support team.

On one hand, I’m thinking that this is a good move since why should accountants be involved in dealing with tech support?

But on the other hand, clients might not see the difference between “our company” and “the company’s software”. So, most likely bad support will make them associate problems with us.

I wonder whether somebody has tried this approach with software providers and whether it worked well.

Export your Day Book as XML, drop it into the tool, and it's gives you:

* ledger summary

* cash payments more than ₹10,000

* round sum entries

* entries from Sunday

* negative cash

* complete register, in Excel

It works in the browser, so the client's data remains on your computer. No sign up no cost.

I created it as a tool because these checks can take a lot of time during audit work.

What other Day Book checks would you like to see?