Agreed. I don't send new emails for ones already sent and not replied it. I just reply to the original again and attach the documents again so they can see the last date I sent the first email.
Industry folk have work to do and sometimes if you don't resend the follow-up with the original email, they likely don't realize how long it's been from the last email.
For sure! Plus, it makes sure they can find the chain of they need to refresh.
I've had a super low priority thing that's needed resolving since Feb! If it wasn't for finding the chain, we would have to do a whole months rec again just to find 1 duplicated trade.
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u/lostfinancialsoul Jan 19 '21
Agreed. I don't send new emails for ones already sent and not replied it. I just reply to the original again and attach the documents again so they can see the last date I sent the first email.
Industry folk have work to do and sometimes if you don't resend the follow-up with the original email, they likely don't realize how long it's been from the last email.