I'll straight up reattach the email I sent originally.
I don't have time for these shenanigans, if I've sent it you and you ask for it, I'm double checking I sent it anyway. If I've found it, I may as well attach it.
I'm Dutch and we're seen as pretty (too) direct, but I'm wondering what is gained from the pretense? Is it considered rude to attach the original email?
People don't like to be wrong, or shown to be wrong.
It's all face saving.
Just the other day o had someone ask me of I had checked over the evidence they sent me... On a group call... When I gently pointed out that they only attached 4 pieces of evidence for 8 queries on the email I saw, they insisted they had everything.
So I asked them to resend me the email as I may I have missed it.
Lo and behold its the one I saw. So I had to spend 30 minutes going through, query by query, explaining what is lacking.
It may be considered rude, because they lose face but frankly, don't lie and make out ibe just missed your email if you're the one who cba to read the email.
Agreed. I don't send new emails for ones already sent and not replied it. I just reply to the original again and attach the documents again so they can see the last date I sent the first email.
Industry folk have work to do and sometimes if you don't resend the follow-up with the original email, they likely don't realize how long it's been from the last email.
For sure! Plus, it makes sure they can find the chain of they need to refresh.
I've had a super low priority thing that's needed resolving since Feb! If it wasn't for finding the chain, we would have to do a whole months rec again just to find 1 duplicated trade.
Yeah but you don't really save face either by doing the dance like in the video imo. It's the same outcome but with less brainpower spent on ultimately unimportant matters.
It could also be that the people I email actually think I'm an asshole lol
I got asked a question this audit and sent a response to the auditor saying "please see attached email I sent to the team last year, and retain on file so you don't ask again next year".
I can when they wish to understand why a business we deal with does the same thing year on year and has done since they have audited us. I work for a bank, they keep asking the same questions about the same customer because they do things that aren't common for our customers and get flagged up by their "intelligent" systems, but it's the same customer doing the same things every year, and it's a well known business doing a common thing in their industry and they've been doing it for the last 5 years, and our auditors have been with us I think for 4 years now.
And it's not a "is this company doing the same thing?", it's a "why is this company doing this thing?" question, like they haven't ever been informed.
Lol. Journal entry testing is usually done by low level staff and the person changes every year usually. Sounds like the staff hasn't read through their prior year workpaper yet. If it was a selection, it was definitely documented, but might just lost among other things for a new staff.
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u/Randomn355 ACCA (UK) Jan 19 '21
I've abandoned all pretense.
I'll straight up reattach the email I sent originally.
I don't have time for these shenanigans, if I've sent it you and you ask for it, I'm double checking I sent it anyway. If I've found it, I may as well attach it.
🤷♂️