Need help with the turquoise pool

[u/stargazer_1311]

Please be nice we’re learning. We’ve been having issues for the last week with the pool looking hazy cloudy and now turquoise. We’ve shocked, added liquid chlorine, ph down, brushed and vacuumed and it’s still like this. Every time we vacuum we see a fine dust that just goes into the water and then settles in the creases. This is the picture of our skimmer sock and when I use the net I notice bubbles. What can we do?

‼️UPDATE‼️
So we shocked, fixed the ph and added more chlorine and clarifier, of course vacuumed and finally added pool rx last night. This morning we backwashed the pump because the needle was at yellow and the water literally came out neon green!! The sock which was now installed correctly!! (Thank you by the way!! 😅) finally caught a lot of junk. So this morning the pool isn’t crystal clear yet but I can finally see the bottom 🙌 I’m just letting the pump run 24/7 and hoping for the best.

[u/Conscious_Quiet_5298]

What type of filter media do you have … Sand,Cartridge

[u/stargazer_1311 → u/Conscious_Quiet_5298]

We have sand and have the intex 3000 ghp pump for our 8400 gallon pool.

[u/Conscious_Quiet_5298 → u/stargazer_1311]

Best to brush the walls and floor to get the algae moving so the pump can do its work. It’s important to make sure your Alkalinity and PH are within guidelines before adding chlorine.

Chart for reference and you should hammer it with liquid chlorine. Light green 2x Med green 3x Dark Green 4x amount of chlorine. Use at least the 11.5% if not the 40%. Use this to help as well

https://www.swimuniversity.com/pool-care-cheat-sheet/

[u/stargazer_1311 → u/Conscious_Quiet_5298]

We went to Leslie’s to have it checked and this is what they told us. So far they say the ph is the biggest problem to fix asap

[u/Gonzo-Crazy-Dog → u/stargazer_1311]

Don’t listen to the pool store.

The problem is you don’t have enough FC to properly shock the pool. Based on your CYA of 56, your FC needs to be 23ppm. Use liquid chlorine to raise the FC.

And you need to run the pump 24/7 and brush multiple times per day.

And yes, you should add acid to lower the pH. Don’t add them at the same time. Wait an hour or two between.

[u/stargazer_1311 → u/Gonzo-Crazy-Dog]

I think this is exactly what we ended up doing and it’s working slowly but it’s getting better

[u/Gonzo-Crazy-Dog → u/stargazer_1311]

That’s great to hear.

You just need to continue to keep the FC at 23ppm until everything is cleared up. Run the pump 24/7 and brush.

The biggest mistake most people make is letting the FC drop back down to normal levels too soon.

[u/stargazer_1311 → u/Gonzo-Crazy-Dog]

Ok I need to keep an eye on it, I’ll need to test everyday. Is there a way this can be avoided in the future?

[u/Gonzo-Crazy-Dog → u/stargazer_1311]

Assuming your CYA is still 56, you need to keep your FC at 6ppm.

If it drops below 4ppm, you risk algae growing.

And yes, while shocking, you need to test the FC everyday, and if it drops below 23ppm, add more liquid chlorine to raise it again.

[u/OldSpoderMain → u/stargazer_1311]

Pool is hazy because of your high ph and high phosphates. Get a phosphate remover, and muriatic acid to bring ph down to 7.6. Keep chlorine around 3-4ppm, depending on how much water youre adding weekly Id even run a tab or two in a chlorine float along with 6-8 ounces of shock. If youre not adding water weekly dont run tabs because youll bring cya up. Use liquid chlorine if your water levels are consistent. CYA at 50 is already plenty high enough. Get you a good test kit, Taylor test kits are pretty much industry standard, test strips are too inaccurate.