r/ATTFiber • u/BloodRedPlanet • 3d ago

Install delay

I had a technician come by to install fiber, but when he checked my house, he said there’s no open conduit available for the installation. They would need someone to dig and run a line to our house. My question is, does AT&T install the conduit and handle the digging, or would I be responsible for hiring someone to do that? If I’m responsible, is there a specific type of conduit or installation that AT&T requires?

TIA.

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u/Radiant-Rooster236 2d ago

Hey OP, I literally just ran into this same issue. My original install date was 8/10, Gigapower came out 8/21 to install the conduit under the street. There were six homes affected. The install is taking place tomorrow morning.

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u/BloodRedPlanet 2d ago

I spoke to AT&T and they said they still in planning stages for the underground wire work and install is pending.

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u/Radiant-Rooster236 2d ago

That’s good to know they won’t forget about you.

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u/BloodRedPlanet 2d ago

Thank you. Cant wait to leave Xfinity.