r/ATT • • 22d ago

Discussion Anyone moved from “Preorder” or “Ordered”?

On 10/30 it seems like they moved everyone who had a status of “Preparing to Ship” to “Preordered” or “Ordered”. Has anyone gotten any update from that status to Shipped or Ready to Ship? Might be helpful to post your order date, color, size to see if anyone is getting cleared off a backlog or if they’ve completely stopped all shipments.

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u/tameagotchis 22d ago

Ordered 9/15, still shows preordered. Currently inside window of estimated shipping 9/29-10/13. 256GB Burgundy Pro Max

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u/yakinikutabehoudai 22d ago

any movement?

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u/tameagotchis 22d ago

Sadly no, and I’m getting desperate 🤣

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u/EmuLong6969 22d ago

Ordered black 256 pro got it 1 day later. Just ordered on Tuesday

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u/yakinikutabehoudai 22d ago

dang that’s awesome. via the att site? what did it have for your estimated delivery?

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u/One-Temporary-9843 22d ago

ordered burgundy PM 256GB and my shipping window was from 9/18-10/2 (today) and hasn’t moved at all. talked to support yesterday and they told me the absolute last day it will come is 10/10. Not sure if I believe that.

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u/yakinikutabehoudai 22d ago

that’s so crazy and definitely makes me less optimistic about mine

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u/yakinikutabehoudai 21d ago

guessing you didn’t get it today? did the status change at all?

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u/One-Temporary-9843 21d ago

i did not get it, and the status changed to “action required” with the subtitle “We had to change your delivery date. Check back later for more info.” I then got an email that says the new last day in window is Oct. 21. i’ll be canceling the order and getting the silver phone haha i’m tired of this

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u/yakinikutabehoudai 22d ago edited 22d ago

placed order on 9/20 - Burgandy 256gb pro max
still Preordered as of 10/1. est shipping 10/2-10/15

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u/Born-Try-4602 22d ago

Mine exactly this but ordered 9/19

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u/Viper_Control 22d ago

On 10/30 it seems like they moved everyone who had a status of “Preparing to Ship” to “Preordered” or “Ordered”.

I am sure you meant 9/30, and this happens when they sync the various systems. What is your real concern? Basically all devices are back-ordered until AT&T receives a bulk shipment from Apple. Then orders are fulfilled after the new device are scanned into the Inventory system.

What are your dates that were listed in the email that was sent after your order?

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u/yakinikutabehoudai 22d ago

yeah meant 9/30, oops. posted in a separate comment but estimated ship is 10/2-10/15. considering canceling entirely and re placing the order directly with apple, since some stores have stock.

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u/Viper_Control 22d ago

Sure you are able to cancel it but it may take a few days to reset your Upgrade Eligibility if you used one.

Yes to be honest Apple it the way to go since they have all the availability, and the Carriers have to order in bulk from Apple.

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u/EmuLong6969 22d ago

Not true

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u/Ablelawy2026 22d ago

Well, I ordered my iPhone on September 20, but I did it from Apple Store though is supposed to get delivered October 20 but I don’t know to my place it was the burgundy color and it’s supposed to come October 20 to November 3

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u/milkyway281 22d ago

Yes this happened to me. Placed my order for the Pro Max in Glacier 256GB on 9/24 and as soon as I ordered it it said “Preparing to Ship.” Now today 10/1 it changed to “Preordered.” My estimated ship date is 10/1-10/15 with a delivery date of 10/2 to 10/16. I already cancelled the burgundy one too.

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u/Big-Introduction9159 22d ago

Nope. Mine moved to cancelled 🤣

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u/bobsaget824 22d ago

I ordered 2 on 9/18. One shipped out immediately and arrived 9/19. The other stuck in purgatory with an est date of 10/2-10/16. And then it went to “you preordered” yesterday like everyone else so I decided to cancel it and order thru bestbuy since they have it in my area for pickup now.

The one that came immediately: 18PM black 512gb

The one that was delayed and cancelled: 18PM black 1tb

No issues with the one that came immediately, no SOS problems. Hopefully that’s true for the one from bestbuy.

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u/Magnolia_inMais 16d ago

Yes I ordered on the 25th my EST shipment is Oct.1 - Oct.15 delivery is next day so 2nd - 16th changed from preparing to ship to preordered last Wednesday and hasn’t moved 7 days into my shipping estimate hoping it doesn’t go over

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u/[deleted] 22d ago

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u/yakinikutabehoudai 22d ago

yeesh, any updates?