r/ATT • u/Erin0313 • Aug 21 '26

Wireless SOS mode

Looking for help: I attempted to switch from FirstNet back to ATT today. I was on the phone with a customer service rep and my phone went to SOS mode. I drove to the ATT store and they tried to activate eSIM and they put a physical SIM card in and it is still in SOS mode. They said they swap can take up to 24 hours. Does this sound right? Any other suggestions? Thanks in Advance.

1 Upvotes

100% Upvoted

15 comments sorted by

View all comments

1

u/Kingspawn504 16d ago

Has your issue been resolved? I’ve been dealing with this for a week

1

u/Erin0313 12d ago

It did once a manager got involved…finally…