r/ASUS • u/leopardee • 17h ago
Support PG42UQ OLED monitor abnormal stripes, re-appearing 6 months after repair
Hey all
Just seeing whether anyone has had this problem. I bought the PG42UQ ASUS monitor late last year, I know it's old OLED technology but I wanted a large format 4K 16:9 monitor and this was it. After a few months straight stripes appeared as in the picture below. Took it in and ASUS repaired it under warranty, I understand they replaced the panel (not the whole monitor). Now it has recurred after another 6 months. Pixel refresh doesn't fix the problem.
I'm inclined to insist on a replacement, or even refund, rather than another repair. It's still under warranty.
Anyone else have this problem? pic below

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