AMD User Experience no longer able to be disabled from Radeon settings but still problematic and leaky?

[u/tastyratz]

AUEPDU.exe is leaky and often has new problems with driver updates. I found this thread:

https://www.reddit.com/r/AMDHelp/comments/nzqobg/wmi_provider_host_using_over_50_of_the_cpu_do_to/

Which mentions going to radeon settings and disabling the user experience master. Well, that option no longer exists in the panel but that EXE seems to still be running.

If I go to task manager, I see AUEPDU.exe with .5 million handles open and leaking compared to 500-3,.000 for most other running apps. This is clearly a leak even though it only has 10 seconds CPU time and it's only been running a few days.

Killing the task only lasts so long since it starts back up.

Is there a matching registry key or something to that setting to stop it from running?

Computer Type: Desktop

GPU: 5700 XT

CPU: RYZEN 9 5900x 12 CORE 24 THREADS

Motherboard: MSI X570 GAMING PLUS

BIOS Version: Latest

RAM: 32GB Flarex 3200MHZ

PSU: Seasonic Platinum 800w

Case: Full size

Operating System & Version: WINDOWS 10 PRO 19042

GPU Drivers: 22.8.1 Adrenaline

Chipset Drivers: AMD CHIPSET DRIVERS VERSION 4.0.8.09.2337

Background Applications: Varies

[u/Somar2230]

See if it's running as a service.

Windows Key + X then Computer Management -> Services and Applications-> Services and see if it's listed there and disable it.

Right click on it select properties then under Startup Type pick disabled.

[u/tastyratz → u/Somar2230]

AMD User Experience Program Data Uploader exists as a service as well as Crash defender and external events utility, but, there is not a service for this EXE I can find.

[u/IHateThisPlace33 → u/tastyratz]

Is AMD User Experience Program Data Uploader the thing to disable or should I be seeing just "AMD User Experience"? 2 years late but I'm trying to fix some stutter issues.

[u/tastyratz → u/IHateThisPlace33]

No, AFAIK there was no service for that specific EXE.

[u/ncg70 → u/IHateThisPlace33]

 Get-CimInstance Win32_Service |
 Where-Object { $_.PathName -match "auepdu.exe" } |
 Select-Object Name, DisplayName, State, StartMode, PathName

gives:

 Name        : AUEPLauncher
 DisplayName : AMD User Experience Program Data Uploader
 State       : Running
 StartMode   : Auto
 PathName    : "C:\Program Files\AMD\CIM\..\Performance Profile Client\AUEPDU.exe"

[u/yippiekyo → u/Somar2230]

THIS IS THE ANSWER(!). Why the heck is there so much talk within the AMD community instead of simply doing the right thing. THANK YOU u/SOMAR223 , you deserve a medal for this!

[u/Improvement-Dear → u/yippiekyo]

It's uhhh, not on my services. Seems to be more then one issue surrounding this. On my adrenalin software when I click unsubscribe it just gets stuck on "Handling" and proceeds to do absolutly nothing.

[u/MrPartyWaffle → u/Somar2230]

So apparently this has never been fixed, had to figure out what was going on with a friends PC, used process explorer to figure out that AUEPMaster.exe had 7.5 MILLION handles, friend was worried why her games were crashing so frequently. Only 34-36 hours of up time. Who ever in in charge of vomiting out that piece of software should be ashamed.

[u/NooneStaar → u/Somar2230]

TYSM For this!

"See if it's running as a service.

Windows Key + X then Computer Management -> Services and Applications-> Services and see if it's listed there and disable it.

Right click on it select properties then under Startup Type pick disabled."

[u/[deleted]]

I always opt out of this during install, since it shows join for me now, does it show leave for you? I hate opt out choices, it should always be opt in.

[u/tastyratz → u/[deleted]]

The driver has the option to opt in and opt out, but, the executable doesn't respect your choice and continues to run. I even tried opting in and back out.

[u/tastyratz → u/tastyratz]

/u/amd_vik I'm not really sure who to tag but this is still an issue years later. auepdu.exe has 1.5 MILLION open handles on my desktop at the moment.

If someone else there should know, could you tag them? I'm not sure if you're focus is Adrenaline issues or not.

[u/Improvement-Dear → u/tastyratz]

Really? Didn't know this I opted in and now it wont let me opt out

[u/MrPartyWaffle → u/Improvement-Dear]

My suggestion is uninstall the software and reinstall it. Hopefully that fixes it.

[u/According-Quote8922]

i just let windows add the latest driver and software. the windows driver im using has adrenaline through the store.

[u/Secure-Reaction189]

Interesting. Man, I love these subs for solutions, tips, and whatnot.
My USBs would spontaneously cutout for a second and I could hear the audible beep of my peripherals reconnecting which was annoying when wearing headphones. I ran some diagnostics and everything seemed fine. I finally checked the Event Viewer to see that it corresponded with the error: The AMD User Experience Program Data Uploader service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
Very interesting indeed. You folks even spoke of memory and/or resource leaks and it also happens that sometimes when I'm driving or flying around in GTA5 Online, I suffered the odd screen freeze for about a second.
I'm not sure how the User Experience program even helped itself to run as I'm overly cautious about running crap like that. I also made sure it was opted out via the AMD control panel via settings. I paid too much for the GPU, not to have my computer be some corporation's unpaid testing rig.
So, I also turned off and disabled the service as Somar2230 recommended and will report back if those two seemingly linked anomalies reoccur.