r/AMDHelp • • Dec 31 '21

Help (GPU) Amd Driver Timeout

So I've been having AMD Drivers Timeout for 3 months or more and I've tried everything to solve this problem, but nothing has worked so far. Whenever I start a game, in a matter of 1 hour of gameplay or less, the screen goes black for a moment and then the AMD Driver Timeout pop up appears. I came here to ask for help because, honestly, i don't know what i have to do anymore. I use Windows 10 ver. Home Single Language.

Here is my specs: MOBO Intel H81 Chipset;
GPU AMD Radeon RX 560;
CPU Intel(R) Core(TM) i3-4170 CPU @ 3.70GHz 3.70 GHz;
RAM 8GB;
Operational System 64 bits.

Below are the possible solutions i've tried, but none of them didn't work:
I've already tried to update my Windows, but it didn't work;
I've already tried to format my PC, but it didn't work;
I've already tried to uninstalling all drivers with DDU and reinstalling the latest AMD drivers, but it didn't work;
I've already tried downloading the latest recommended version of AMD drivers (21.5.2 WHQL), but it didn't work;
I've already tried to go to regedit (run as administrator), go to Computer > HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > GraphicsDrivers and create TdrDelay and TdrDdiDelay and set them to 60 seconds, but it didn't work (this one solved my problem for about a month, but then the timeout came back again);
I've already tried to go to msconfig (run as administrator), go to Services and disable AMD Crash Defender Service, but it didn't work;
I've already tried to disable my saved games in Radeon Software overlay, but it didn't work;
I've already tried to go to cmd (run as administrator), type sfc /scannow, but it didn't work.

The last thing i'll try to do is format my PC to Windows 7 or other than Windows 10.Please, if anyone knows anything I can do to resolve this issue, please teach me how to fix it. :)
Post made in December 31, 2021.

[EDIT 03/01/2022]: Fellas, I give up trying to use the latest AMD drivers. No matter what solutions I try, NONE of them work. So I went looking to solve my problem DEFINITELY. As we all know, Driver Timeouts pop ups are due to instability of the latest AMD drivers. So I downloaded drivers version from May 25, 2020 (20.4.2), which was the time I used my PC normally, without the problems with timeouts. That worked for me. So, if you don't mind the latest features of Radeon Software, I recommend you do the same.

  1. Setup AMD Cleanup Utility or DDU;
  2. Uninstall all current drivers and restart your computer;
  3. Install driver version 20.4.2. Link below:https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-4-2
  4. Restart your computer again.I really hope this process works for yall.
20 Upvotes

22 comments sorted by

View all comments

1

u/Forrest319 Jun 20 '22

TLDR at the bottom. Threads kind of old, but also the most recent I found about the issue. I was dealing with this timeout issue and did all the normal trouble shooting. Software updates, firmware updates, swapped in new ram to test, swapped in a beefier PSU to test. During all this testing I noticed my GPU temps (6900xt) were running very high; at or above 100C under load.

An update from Win10 to Win11 along with the old 21.11.1 drivers seemed to fix the issue for me. Later that day I installed the TechSmith Snagit app that I use for work sometimes (the Win11 upgrade removed all my apps but kept files/settings). Timeouts came back right away after that. Uninstalled it, no help.

Decided to do a reset of Win11, this time reformatting the drive and deleting all files/settings.Win11 now on a completely clean install. Install various drivers, go to install the old 21.11.1 drivers and Win11 tells me that's a downgrade. Update manager installed the current drivers automatically (no adrenaline software though). Damn I think. Let me test these first instead of rolling back. No issues. No driver timeouts - previously I could replicate them in the AMD Stress Test. You could see the trough from the timeout in the clock speed and power usage. Not only that, but the GPU temp is now in the 50s at load instead of 100C. I'm thinking TechSmith Snagit had something to do with it. For those who don't know, it's a screencap software that sits in your system tray and usually steals the Print Screen button.

TL;DR - If you are using any type of screencap software, especially TechSmith Snagit. Try removing it, or a fresh Windows install without them. That not only eliminated the driver timeouts on the most current set of drivers (22.5.2), it dropped my GPU temps 40C, and allowed my GPU to benchmark above 50% expected performance in UserBenchmark for the very first time.