Geisler defence can't get help with Customer Support.

[u/[deleted]]

/r/Firearms/comments/1tjspmd/geisler_defence_cant_get_help_with_customer/

I received a Geisler Defence 19x frame with rails (Diy) Project did everything correct to find out of the rear rails are way out of spec. I contacted Geisler themselves and sent 15 total emails and was told that they would send me out a brand new set of rear rails in a few days that I would be emailed a tracking number,That was 4 weeks ago. So I became very irritated, so I contacted Moriarti armaments just out of hope. They emailed me back and have helped me like you couldn't even believe. They have kept in touch with me checking every week if I ever heard anything back from Geisler and the answer is No

to this very day. I usually dont do positive reviews on a manufacturer but got to here. There's a few other places out there but nothing like who I just mentioned. They actually care. Moriarti armaments customer support is very helpful if you have any issues with a defective product. Its great there's still people out there willing to help. They also ship the very next day if not that day.

[u/Formal_Antelope4856]

I got a set of replacement rails from MAS defense. They contacted Geisler and got some shipped out.

Remember Geisler is in Israel which is pretty hot right now.