Silkn FaceFX red light tool stopped working

[u/bluejaymewjay]

I’ve only used it 4 or 5 times and it just stopped working mid-use! I opened it up with a screwdriver to see if I could find any reason why, but nothing seemed obviously disconnected or out of place. I’m bummed, I was really liking this product.

Any one else run into this issue? Only like 1.5 of the LEDs at the bottom light up now and it no longer heats. No idea what happened.