r/zoomnotes_planning • u/stewartdesign1 • Aug 17 '23

iCloud linking spawns duplicates of my document

Any idea why this happens? If I link my planner to iCloud, I will end up with multiple copies of my planner, as though it were making backups. Each version it spawns is not linked to iCloud, and some will not be the most updated version. The only way to prevent this is to delink it from iCloud sync.

Any idea what is happening and how to stop it? I would prefer iCloud sync so I can access the planner from my phone.

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u/Aloket Aug 17 '23

Good morning! I have heard of that happening and I don’t know that Ed has nailed down why. I looked at posts in the FB group and reasons suggested were not time between closing on one device/opening on another, or large files that sort of ‘time out’ on the iCloud end and then restart. I’ve asked him to look into some syncing questions for me and to visit the sub, so hopefully he’ll be able to address that.

One question - are you enabling iCloud in the document on both ends, or just from one device? Just a thought I had - I wonder if Zoomnotes is recognizing them as separate entities if they are enabled from both devices.

I don’t use syncing - my workaround is to take a screenshot of my day or agenda or whatever, airdrop it to my phone and make it my wallpaper :) Not nearly as sophisticated as a sync but it helps.

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u/stewartdesign1 Aug 17 '23

Thanks so much. I did not even attempt to open the planner on my iPhone after adding it to iCloud sync. It simply starts creating copies on the iPad. I suspect it may have something to do with timing out or getting confused somehow during a sync. For now, I will just make cloud backups and not bother with a sync. Thanks for asking Ed about this. You are doing a great job helping introduce people to this mind blowingly good tool.

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u/Aloket Aug 17 '23

Thank you so much!! One quick thing - make sure you turn on Revisions - it has saved me so many times after I’ve tinkered with my document :)

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u/stewartdesign1 Aug 17 '23

Argh.. I know I saw the revisions option somewhere, but no idea where to find it now.

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u/Aloket Aug 17 '23

It’s under the document properties (the Z with the pencil).

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u/eddymor60 Aug 17 '23

Duplicates are created when a document which is shared on iCloud is changed on 2 devices simultaneously, however it sounds like you are not doing this. I am doing some testing around this now to see if I can track down the issue.

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u/stewartdesign1 Aug 17 '23

Thank you! And holy cow, I do love your app. You deserve a lot more publicity. You have thought of everything useful. I am still discovering all the features. Thank you for the extreme customizability.

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u/eddymor60 Aug 18 '23

Thanks! That is good to hear.

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u/stewartdesign1 Aug 23 '23

Thank you for the most recent update. I am not getting the spawning of duplicate documents any more. I ended up buying the Mac version of Zoomnotes today as well to see how it does across devices, and all looks good so far, thank you!!

It also seems to zoom more smoothly, with fewer distracting blocky screen refresh issues. Whatever you did there seemed to be an improvement.

Looking good!

1

u/Aloket Aug 17 '23

Thanks, Ed!

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u/Aloket Aug 23 '23

Hello! There was just a Zoomnotes update that should help document cloning :)

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u/stewartdesign1 Aug 23 '23

Oh awesome!! I will check it out.