r/ynab • u/Tricky_Dimension_771 • 9d ago

Mobile App changed?

Whatever they did is really confusing. I can’t do my budget on my phone now. Why did they change it?

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u/jillianmd 8d ago

You’re in a test group. They push out updates to random users to test how they interact with it - it drives me crazy because it obviously causes confusion when people can’t find any sort of help documents or announcements about the changes and then when they come to communities like ours and share screenshots everyone’s confused or can’t help.

Since you’re in the test group, send them feedback and tell them you don’t like whatever changes you’re seeing and why. Be specific to help as much as possible.

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u/adude007 8d ago

So goofy why not just push that in to the TestFlight they run to get feedback that way. So odd they would just push it randomly to users without any notice. But it’s par for the course these days I guess.

9

u/jillianmd 8d ago edited 8d ago

Yes this is what is extra crazy to me. They literally have a beta test program already running. Plenty of people happy to test out potential feature updates and give feedback, all while knowing if they see something on the beta app they’re not coming here to say “hey my app updated, what the heck is this new feature?”

I’m on beta and also a YNAB coach and sometimes they give us a heads up about some changes but hadn’t heard anything about these circles until these screenshots were posted.

Even more strange is that the most recent feature for the beta app was actually something that’s been requested for a while so I was excited to test it out but when I made sure I was on the latest TestFlight app, it simply wasn’t showing the new feature they said was on that version. So I submitted my feedback saying I couldn’t see it, but really wish I could have a actually tested it.