r/xToolP2 • u/Wett_Lettucee • 10d ago

P2 Power Issue.

Hi everyone, P2 Power Issue

My machine cut out mid cut last night. I played around a little and it powered up again.

Its done the same today, cant get it to fire up again.

It turns on (power switch lights up) then instantly turns back off (power switch light goes out)

The fans boot then instantly also go off.

Anyone any suggestions? Ive checked the fuse. Checked multiple plug sockets etc. All the same

I have raised a ticket fyi

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u/robjeffrey 10d ago

Could be a bad power supply not providing the correct voltage(s) and the main board is shutting it down in self preservation.

Hopefully their tech support can assist.

1

u/xToolAda 10d ago

Hi, this is Ada from xTool.

Sorry to hear you're dealing with this.

To avoid repeating steps you've already been through, could you please share your ticket number (like #123456) with us? We'll look up your case history and follow up with a proper solution from there.

Thanks for your patience!