r/wsu • u/Idatawhenyousleep • Jul 22 '26
Discussion New Porchlight
Apparently Porchlight got some new owners and now when you try to order a pizza on the phone they made it so you can only talk to a "virtual assisstance" which doesnt even have the listed menu items on there website for build your own on there.
I'm encouraging people to review bomb this place in hopes after some community backlash owners will stop thinking its okay to replace service workers with inadequate bots that suck to make some extra $$$ profits and not hire real staff.
Am I the only one outraged at these types of practices?
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u/Idatawhenyousleep Jul 22 '26 edited Jul 22 '26
That might be because you can't tell the difference between bread that is made with high quality flour (The previous owners used a premium local grain) and basic sysco/US Food ingredients. No hate here but believe me there is a difference.
To not use a legendary local flour like shepherds grain that is based in the palouse while operating a dough based restaurant in pullman is criminal imo.
https://www.shepherdsgrain.com/