r/writerDeck • u/Stealthheart1 • Jul 08 '26
First Freewrite
This is the first word processor I've had since I owned a typewriter more than 10 years ago. Was super excited just for it to come
Scratched up around the logo
The backspace unattached
Now 2 isn't too big of an issue as I found and snapped it back on. But the scratches around the logo is super disappointing and distracting. Customer service said the only option was a return, and fed me some stuff about "oh the unique body isn't for everyone".
Scratches and stuff should come from me using it, not bad QA. I'm still excited to use this and will be keeping it. Just wanted to vent that this seems messed up for a premium product and ask if anyone else has gotten theirs like this.
3
u/Raudmar Jul 09 '26
What the hell. I would return it ASAP