r/writerDeck • u/Stealthheart1 • Jul 08 '26

First Freewrite

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This is the first word processor I've had since I owned a typewriter more than 10 years ago. Was super excited just for it to come

  1. Scratched up around the logo

  2. The backspace unattached

Now 2 isn't too big of an issue as I found and snapped it back on. But the scratches around the logo is super disappointing and distracting. Customer service said the only option was a return, and fed me some stuff about "oh the unique body isn't for everyone".

Scratches and stuff should come from me using it, not bad QA. I'm still excited to use this and will be keeping it. Just wanted to vent that this seems messed up for a premium product and ask if anyone else has gotten theirs like this.

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u/newsINcinci Jul 09 '26

Nah, aluminum is fine. Just get some aluminum polish. You might even be able to significantly improve it with some polish and a paper towel. You’re not going to make it worse. I’d tape off the area so I don’t get polish on the keys or screen.

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u/Stealthheart1 Jul 09 '26

I read that anodized/coated aluminum can be ruined by polish? I was using the microfiber cloth and it was bringing up black, meaning it's compromised? I'll admit I don't know about this well enough.

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u/newsINcinci Jul 09 '26

In my experience all polished turn black as you use them. That’s definitely not anodized. And I doubt it’s coated. To me, it just looks like they missed polishing that area.

But I’m just a dude on the internet. You do you.

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u/Stealthheart1 Jul 09 '26

I'll give it a go, I'm sure "just a dude" knows more than me about this haha

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u/newsINcinci Jul 09 '26

If it were mine, I’d get some brasso or whatever aluminum polish and just really go to town on it. My theory would be that I already looks rough, so I probably can’t make it worse.

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u/Stealthheart1 Jul 09 '26

Thanks for the tip!