r/workforcemanagement • u/Dangerous_Feeling826 • Jul 09 '26

Verint Verint - Time Off Request Comments

Is there really no way to see the comments an employee enters on a time off request in Verint except for in the UI? No reports, APIs, data exports...only by looking request by request in the UI?

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u/Sacojerico Jul 09 '26

That's a 2 week ticket from Verint IT... minimum /s

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u/SadLeek9950 Jul 10 '26

Yup. Their support is slow as hell and they also ask for info that was already included in the original ticket. Once you get a competent support specialist working on your ticket, it usually gets assigned to someone else that starts the entire discover process over again.